Motel 6 Springfield or Eugene North

everything was good and motel was clean

Convenient.  Easy access to I5. Food services in area. Clean white sheets and towels.  Morning coffee offered Has outdoor pool

This was hands down the worst experience I have ever had at a Motel/Hotel. There was an error with our reservation - we had two beds and the reservation was modified by a rep at the Motel to a one bed. We had reserved a two bed for two nights. We showed up at 6 PM, where check-in is 1 PM and were told our room wasn't ready due to staff calling in sick. We were told we could not be given keys and there was no ETA on getting them. There was no apology or consideration. We were told to go get dinner. We had already eaten so we waited for our room. We got into a room around 7 PM and there was no AC running in the room. It was an oven in the room and it was 90 degrees out. Additionally, feces and urine were in the outdoor hallway. When we got into the room it wasn't clean and had feces on the floor of the bathroom. The manager brought us a box fan to use because our room was so unbearably hot. We were told to bring the fan back in the AM so that their staff could use it. We were headed out at 5 AM AM and attempted to drop off the fan, but no one was at the front desk. We brought the fan back to the room so it would not get stolen. When we got back to the Motel at 5 PM later that second day and requested a room with working AC. We were told there were none. At that point we were totally fed up and requested a refund and were looking at staying somewhere else. We were told that since it was after 5 PM that we could not receive a refund, but that they would make an exception. Save yourself time, money and your health and stay somewhere else.

Only got one star because you can’t do less. This place was a nightmare. We needed a last minute stay and like most, We live on a budget, but that doesn’t mean we deserve to pay to stay in filth. There was dirt in the beds, bugs on the walls, blood on the mirror, the chairs tables and floor were etched with graffiti. I left my drink on the nightstand and woke up to ants EVERYWHERE. There were no light fixtures in the bathroom, dirt and hair still on the shower floor. The cops came twice while we were there and I had to sign a waiver to stay with my husband saying I wasn’t being trafficked. I was blocked from getting in my car to get food because there were people camped in the parking spot next to me. We would have left right away, but like I said we were on a budget and can’t afford to leave money there and pay for another booking. STAY AWAY!

This was the poorly ran business the manager I think he is works in street clothes he came to are room and I was scared to open the door because he wasn't in any motel six attires. I called the front desk to make sure that he was the manager he knocking speaking very loud that he is the general manager I told him to hold on because I was calling the front office but to my shock the phone wasn't working so I understood why he was at the door. I wanted to stay one extra day but it was 11:10 and I should of came earlier if I was going to stay. The worst part I tried to pay for the room that night I was told it would be fine to do it in the morning and that was wrong because I had the general manager in street clothes at the door. I'm not sure why the phone was not working and the manager at the door it was just a mess there is so much more but I know I will never stay there and I will make sure my company and friends that needs a room note to go there. I mean if you want a scary and rude manager go for it I must say Chris the front desk gentleman was out standing I really like him after talking with him he made it better but I will never go back because your manager he really needs to be in uniform when dealing with the public thank you

This hotel room was awful! My son had to change rooms times because it stunk so bad. They said they had plumbing issues the day before, but then maybe don't let people stay in the rooms with that awful smell!! We stayed in a Motel 6 on our way down to Anaheim and it was awful too, so we should've learned our lesson, but when you're tired and it's late, you just pick the closest motel to where you want to land for the night. Bed was atrocious. Whole room stunk. I would give this place a negative score if I could.