Radisson Collection Hotel & Spa, Riverfront Srinagar

I had the pleasure of staying with my family at Radisson Collection, Schönauer, and I must say, we were truly overwhelmed by the exceptional hospitality extended by the entire hotel team. A special note of appreciation goes to the front office team, particularly Mr. Gaurav Upadhyay, who went above and beyond to ensure our stay was comfortable and memorable. His dedication and attention to detail truly stood out.

The staff are nice to provide much information. The room cleanness is definitely needed to be improved. Besides, the room facilitates are poor and there is no USB outlet. It’s nice to walk around the hotel, there is no alcohol beverage and good learning this experiences.

We recently found ourselves unexpectedly shifted from Pahalgam to Srinagar due to the recent tensions in the area, and what began as a disruption quickly turned into a truly unforgettable experience — all thanks to the Radisson Collection Srinagar. From the moment we arrived, we were enveloped in genuine Kashmiri warmth. The team here has a rare knack for making you feel not just welcome, but cherished. Their attentiveness — from check-in to check-out — was remarkable, every detail handled with care and sincerity. The views from the property are absolutely mesmerizing. Snow-dusted mountains, serene gardens, and the crisp air of Srinagar formed the perfect backdrop for a much-needed escape. It was like stepping into a postcard, but with the luxury and comfort of a five-star retreat. The staff didn’t just serve us — they pampered us. They intuitively knew what we needed, often before we did. Their kindness and hospitality not only lifted our spirits but also helped us regain the confidence and peace of mind we had lost during the uncertainty in Pahalgam. We came with hesitation, but we leave with hearts full and minds transformed. Thank you, Radisson Collection Srinagar, for showing us the soul of Kashmir through your impeccable service, heartfelt gestures, and unforgettable hospitality. We’re going back with not just memories, but stories we’ll treasure forever.