Solomon Heights

Room was spacious and at a very good location near Dal lake. Room was clean and maintain well too.

We stayed for 3 nights and had 3 rooms booked. The property in itself is beautiful and rooms and very spacious and beautifully constructed. But the owner and his management is just too poor. We visited in peak winter month. He said the central heating will only work from 6pm to 2pm in night. Anyone can imaging how we would have slept in such chilly room with a basic comforter. On requesting many times he increased time till 5am. Still early hours were too cold and with young kids and old parents we had really uncomfortable mornings. The hot water was also not there just lukewarm water that too for short period of time. If you are in hotel business you need to think of customer satisfaction and providing basic amenities rather than saving money this way. The restaurant served basic food nothing special but again sitting in such cold place and eating was a challenge itself. I had spend really good amount of money and can’t express enough how unsatisfying the experience was. I am also very unhappy for not providing enough resolution in case of such issues faced. Overall I will not recommend this property to anyone.

The hotel rooms are very clean and spacious. Wonderful staff specially jhangir, irfan and Afaq from the f&b service and najeeb from the front office was very helpful and gave their extra effort to make our stay comfortable