Greyfriars Inn by Greene King Inns

總體還可以

總體非常好，員工很友好。房間設施不能比擬國內的4-5星，但整潔乾淨。唯一缺點就是Wi-Fi無法連接。價格確實太貴了。1900多 樓下一樓是pub和前台，挺魔幻的。

Food was lovely and Brogan was exceptionally attentive to our requirements. Drinks were nice and refreshing also. Layout of the pub was convenient but alas there was cricket on tv instead of golf.....in St Andrews "Home of Golf" Well done Brogan on our smooth visit from start to finish👌

We had dinner here the other night and it was absolutely delicious! The staff were attentive, helpful and polite. We had our son with us and it's one of his favourite places to go for food. We have been a few times and will definitely be back. :)

Greyfriars Inn 5/27 We checked in a bit early when our train arrived. Matt, the manager on duty, was lovely and offered to store our bags and asked us to check back at 1pm to see if our room was ready. We got checked in around 1:30 for a family room with 2 twins and a king. The safe which was located on the floor in the closet area was in the locked position so Matt and a member of housekeeping came up to open it with their master key. They were able to open the safe door but unable to remove the key from the safe or reprogram the safe. This rendered the safe unusable for our stay. Matt offered to store our valuables in the office safe which was accessible to staff members but we were not comfortable with that arrangement and opted out of that solution. After we had dinner we were able to remove the key on the non operational safe and my sister returned it to the manager on duty at the bar/reception area. Shortly afterwards this member of the management team knocked aggressively on our door and demanded that we pack up and leave the premises or apologize for saying the safe was useless. She aggressively and loudly berated us for being rude by stating the safe was useless. After this inhospitable treatment by management team member we decide to seek alternative accommodations elsewhere despite having prepaid £210 for the room. There is no excuse for this behavior in a hospitality environment - especially from a member of the management team. This employee needs conflict management training or a different career path. The General Manager then lied in her response to my negative review on Google and declared that my sister was rude, abusive and swore at her staff. No swear words were used and her voice was not raised (in stark contrast to the manner the hotel manager was loudly berating us) The Oxford dictionary definition of the word “useless” does not describe it as a swear word: adjective: 1. not fulfilling or not expected to achieve the intended purpose or desired outcome.
 Lying about our conduct to justify their actions shows no integrity or accountability for their rude and unprofessional behavior.

The bath/shower should have a couple of grab bars. Tub is very slick. Room 105