Holiday Inn Hotels in St. George

Holiday Inn Hotels in St. George

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Holiday Inn ST. George Conv Ctr Hotels in St. George
Holiday Inn ST. George Conv Ctr Hotels in St. GeorgeHoliday Inn ST. George Conv Ctr Hotels in St. George

Holiday Inn ST. George Conv Ctr

Hotel near St. George
GGuest User 2020.07.21
We booked a King room through Trip.com. However, when we arrived, the Hotel informed us that we booked a Standard Room and gave us a two queen room. We showed them our Trip.com booking confirmation and they simply said we should book directly through the hotel. They refused to address the issue, offer a compromise/solution or even to apologize for the mix-up. Customer service was absolutely horrible. Needless to stay, I will never stay at a Holiday Inn again. Our trip was extended and we booked with a Marriott for our additional nights. They treated us like valued customers and made us feel we were the only ones staying in the hotel. Holiday Inn could learn from other hotels.
99 reviews
8.9/10
Price from
$84
per night
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