Courtyard St. Augustine I-95

The man behind the desk at check-in was rude. The room was hot (AC not working) and not clean (hairs and spots on the sheets, dark stains in tub). I called to ask the front desk clerk if we could switch rooms bc the AC wasn’t working. He tersely told me the hotel was sold out and the best thing was to “turn the AC up” bc it was probably frozen. I waited an hour and it never got cooler. My husband arrived (he was traveling separately) and he immediately went down to the front desk to ask why the room was so hot. The clerk then immediately switched us to a different room! I reminded him how he had just told me an hour earlier there were no rooms available. He didn’t acknowledge me and just handed the new keys to my husband. Not sure why the appearance of my husband was enough to warrant a room switch. Rude. The second room was cleaner and actually had working AC.

Clean

Fan in bathroom didn’t work causing high humidity in room besides ac running. In elevator for example cables were showing due to a plate missing. To get a coffee it took 20 minutes bc at same time employee had to prepare food for another guest.

Good place🇺🇸🇺🇸🍀🇺🇸🇺🇸

Place was quiet and clean. Just about 10-15 mins away from the historical St Augustine. It was in expensive compared to others in the area. Well worth it and you won’t regret it. Has a bar and plenty of seating area. Will return again in the future

One of the worst Marriott experiences I’ve had in a long time mainly for housekeeping and cleaning issues. When we arrived we found food in the fridge and old soap in the shower so off to a bad start. On day 2 we left at 9am to visit friends and when we arrived back at 5 our room had not been refreshed. I was told the do not disturb was on the door but of course we had taken it off before we left, so unless it was a lie housekeeping came before 9am. Either way that’s just unacceptable. The pool was dirty and the hot tub wasn’t working so strike 3 on this property. One last issue was the lack of prices in the market place.