Hampton Inn & Suites by Hilton Knightdale Raleigh

Every time I come here, Shakirah G. at the front desk is always excellent!! She is very friendly, courteous, and dedicated to her job. I know that I am going to have a professional, quality, and thoughtful interaction when I see her! She always wears a smile and it gives me one too! I would choose here for the customer care!

We were traveling by car and spoke with Roslyn to keep her apprised of our arrival. She made was feel very secure. She greeted us and was so friendly and courteous. Princess helped us with the hot breakfast and showed us the same courtesy. Another here!! I would stay again!!

We stayed here a few times before. Only had 1 issue last year but didn’t write review. I had to kill a roach. It’s hard to get comfortable after that. The very next time this May I killed a roach on counter. I requested room change to the top floor since upstairs neighbors had kids running and jumping in room above us from 6-9am the next morning . Had to move all belongings back into car until next room was ready. As soon as I returned to walked into the new room, I saw a roach in bathroom. Called front desk and someone came and spayed but the chemicals caused sinus issues. 2 stays, 3 rooms, and 3 roaches! Never again

We stay here often and everyone has always been friendly and helpful. Our room is always clean. On this visit, the TV in our room was broken and within an hour they had another one installed and ready to use. The breakfast is typical for most hotels, nothing great, just ok. This time we interacted with Jamaal M on several occasions and he is fantastic. He has a great personality and makes sure that customers are taken care of. He goes above and beyond.

It was clean and customer service was good.

A++ Very clean, very friendly and had a terrific stay