KkptgStaying at an airport hotel usually involves only a few requirements for me. The first is a clean and comfortable room. Second is an airport shuttle. This hotel the room was comfortable.
However, I signed up for a 4am shuttle at the suggestion of the front desk. At 3:55, I arrive downstairs for the shuttle. By 4:10 still nothing. I ask the front desk person who is now working hard making breakfast. He says he doesn't know anything but that usually the shuttle just does loops. At 4:15am, I ordered a Lyft.
I'll never repeat a stay here as it's a simple requirement and every airport hotel I've in around DIA has been able to accomplish.
FFly guyالفندق كان رائع! الإفطار جيد أيضا. سعد جدا بالخدمة. تركت عنصر خلفي و الفندق ذهبت للأعلى و الأبعد لمساعدتي في استرجاعه. فقط كونوا على علم بأن المكوك المجاني يشغل من طرف ثالث خدمة الغرب.
LLakwtseraI received a confirmation I thought that it was already paid. When my family went there, the customer service said they need to pay. It was embarrassing. I sent somebody to pay with my card since I was sick. but they refused to take it coz they want the guest to pay for it herself. It was disappointing.
Trip.com customer service, promised to call me back to settle this issue, but I never heard back from anybody. I end up cancelling this booking.