Terrible service from Trip.com. if you have any issues they will not work with you to fix nor will they refund your money, even if the booking is cancelled. Never use this service, there are many others that care about customers.
The dirtiness of the property as well as the smells all around was a letdown but even in the room the floors were not properly cleaned.. you see clear dirt on the corners and the floors. Too much money for what it was