Scott was the attendant when we arrived. He was amazing. He was kind, courteous, and extremely helpful. He deserves a raise and a promotion. I was in the 4th floor and the hallways hah ac extremely strong chemical smell, like industrial glue or paint thinner. It was enough to take your breath away. It didn't get into the rooms thankfully, but you certainly didn't want to leave them because it was so strong. We were advised by Scott that the hotel was undergoing renovations and he was extremely apologetic. The room was clean and comfortable. Unfortunately the same can't be said for the shower. The water was lukewarm at best and not warm enough for my granddaughter or daughter to take a shower. We were unable to try the breakfast as we woke up to an area wide power outage due to extreme weather. Overall, the best thing about staying here was the outstanding customer service we received and that would probably be the only reason I would come back again.
We book this hotel last minute. Considering the area the price was a good deal or so we thought. The room was small and the bed was a cheap mattress that you'd expect to find in a cheap motel. The shower was clogged, again, something you'd expect from a cheap motel, not a Hilton!