Overall satisfied.
The hotel felt safe and has a nice vibe. Location is in a less sketchy part of downtown, although I wouldn’t necessarily go for a night walk in the area. Conveniently located to some surrounding attractions like the Inner Harbor and Lexington Market.
The room was spotless clean. The maintenance could be improved as there were some broken closet doors and holes in the wall. I informed the friendly staff and they told me they were aware. Other than that, well equipped and everything was there and working.
Cleaning is not daily and depends on the length of your stay. However, if you needed anything you can ask and it could be provided.
The breakfast buffet was okay, nothing special. There was a limited, but enough options. For fresh fruits they only had red apples, every day.
The bar was closed for lunch during my stay.
They had a small business area with a computer and a printer for guests.
The gym was well equipped.
The staff were friendly, welcoming and you can tell everyone was trying to make the guests have a nice experience.
I would consider and return.
Не было халата в номере, не предоставили тапочки для меня это очень критично. Ходить в обуви в номере это дискомфорт особенно после душа(((
Так что минус одна звезда.
We were very pleased with our stay at Springhill suites. The Valet gentleman, Akeem(?), was very helpful, polite and professional. Darrien was fantastic, accommodating, polite and professional. Answered my many questions with great suggestions. Our rooms were special, clean and comfortable. We enjoyed our breakfast, especially the eggs w/cheese.
ما أهم المرافق والخدمات التي يجب مراعاتها عند اختيار فندق مناسب للعائلات في بالتيمور، مثل المسابح ومناطق لعب الأطفال والأنشطة الترفيهية وخيارات الإفطار، وكيف تؤثر في جودة الإقامة وقيمتها؟