Had a wonderful stay at this hotel! I was with my family with 2 young children and they were accommodating from the beginning. They found us a room that had extra space and gave us all that we needed to be comfortable. We stayed for about a week and felt very happy. The staff was extremely kind and professional, especially 小彭 who spoke English. She was our point of contact whenever we needed anything. They helped with our bags when we arrived and gave us various amenities. We had laundry service, room delivery, and they even helped us figure things out in Chinese.
Also, the breakfast is more than your average continental breakfast. It has a wide selection of hot foods and authentic Chinese dishes. We were very pleased. This will be our go-to hotel whenever we need a temporary place to stay. And we will be recommended E-Charm to all of our friends, too. Thank you E-Charm.
We decided to stay on few more days as we enjoyed our stay here. One thing , though, is that the breakfast has to be more varied and creative as, after staying 4 days, we were so afraid of eating the same old breakfast day after day. The night supper provided is simple yet good enough. Self service laundry is great and the tv is especially large and room is relatively large. Overall we give thumbs up for this hotel.