المرافق المميزة: بار، خدمة كي الملابس، خزانة ملابس
متميز
52 تقييمًا
9.8/10
1 ليلة
ابتداء من VND 1,550,285
التحقق من التوافر
عرض المزيد من الفنادق 4-نجوم في تبليسي
اطلع على آراء المسافرين الآخرين حول فنادق تبليسي
شاهد الكل
اكتشف تقييمات وتجارب حقيقية لمسافرين حقيقيين لمساعدتك في العثور على إقامتك المثالية
9.4/10
مميز
KKimwillruleShota Rustavalli Boutique Hotel, Tbilisi, Georgia: The most luxe of our stay in our whirlwind, super-tiring travels through Azerbaijan, Armenia and Georgia, we were looking forward to well-deserved pampering here and daily warm bath tub soaks. I’m one for authentic reviews so here goes. The start of our stay was terrible. Water was cut off in this part of town - mind you, we were next to the Parliament of Georgia, how dare they. So there was no water for the day. If you have just arrived, smelling far from English Gardens and sweaty, this is the end of your world. We were given mammoth water bottles for wipe downs. Water was up the next day. It isn’t the hotel’s fault, really. However, there were more shortcomings. We had full-day trips out of city and were too exhausted to complain. Our door didn’t open or close easily, like there was a misalignment. Room smells like sewage in the evening. Shower gel ran out and housekeeping didn’t top up. This was mortifying as we had an early day trip out and housekeeping didn’t start till 7.30 am as I was informed via Whatsapp, but reception said 9 am. AC is always parked at room temperature, sometimes warm. Pool, gym and sauna are out too and unannounced on site. I’m listing the litany of crimes so management can sort this out as the poor staff get the lambasting. Gocha was very sweet and explained as much as he could with the water cut-off. Ana was our thumbs-up favorite with 360-service recovery. She arranged for a birthday cake for my son. Also a complimentary bubbly breakfast. Also so kindly extended our check out time (although there was a power cut for a good hour, we were nonetheless grateful). The great merits here are the location – this is smack right in the city, we even stood next to the protestors at Parliament of Georgia. Restaurants, bars, cafes, shopping, museums are all around, within a short walk. There’s 10% discount on dining and free Georgian wine (you’ll be drinking it like water in Georgia). It did all end on a very sweet note – thank you Ana. #eatstylishtravelstylish
ممستخدم نزيلLast night I landed late and checked in at 1.00am. When I arrived at the hotel, a tall European male staff asked me “who are you” and was very unfriendly. I didn’t want to cause any trouble so I talked to him nicely. I came with my boyfriend and my bag. Anyone who saw me would know that I was a tourist. After entering the hotel, he checked me in for more than 40 minutes and couldn’t find my booking. He behaved very badly throughout the check-in process and even charged me even though I had already paid on the Tip.com app. in the morning , at 8.55am in the morning, he opened my bedroom. It was a terrible day in Georgia. He made me feel suspicious and unsafe here. Please let the hotel handle this matter with this person. Because this man’s behavior is very unsafe for tourists. Or is it because he sees me as Asian, so he bullies me?
Your hotel is a very good hotel. I don't think your hotel should be ruined by people behaving in such an unsafe way towards customers.
The first night I was hoping to relax and start my Christmas break, but the first time I encountered something bad like this. I am very disappointed and sad.
ممستخدم نزيلكان موظفو الفندق ودودين ومهذبين، ولكن كانت هناك العديد من المشاكل الصغيرة.
1. بجانب الثلاجة والغلاية، كان هناك قابس واحد فقط، وكان عليك فصل أحدهما لاستخدام الآخر.
2. في الغرفة، انفصل جزء من البلاط عن الأرض، وكان قبيح المنظر، وكان من السهل جرح نفسك من الحواف الخشنة إذا كنت تمشي في الغرفة حافي القدمين. كان ينبغي على الإدارة أن تهتم بهذا الأمر.
3. كنا نستيقظ يوميًا على موسيقى صاخبة من الغرفة المجاورة. هذا ليس خطأ الفندق بحد ذاته، باستثناء أن الجدران ربما كانت رقيقة كالورق أو أن هذا النزيل كان حقًا من الجحيم.
4. في يومنا الأخير، بدا أن الفندق قد نفد من الماء الساخن.
حجم الغرفة ليس كما هو موضح في الصورة، ولا أستطيع أن أفهم كيف حصل الفندق على 4 نجوم. ربما يكون تصنيف 3 نجوم عادلًا ودقيقًا بناءً على غرفتنا. كانت خدمة الواي فاي ممتازة والموقع قريب من العديد من المتاجر والأشياء التي يمكن القيام بها في مكان قريب، لذا أشعر أنه يحتوي على نقاط جيدة ولا ينبغي للضيوف أن ينزعجوا تمامًا من إزعاجاتي.
ممستخدم نزيلIt was upsetting experience during my 6th visit to amazing Tbilisi.
1. It is not easy to find an entrance as the hotel name is placed on another side of the building and the entrance door is not marked by any sign with the hotel name
2. Staff is not friendly or supportive. I checked in around 1 pm just to leave suitcase and did not ask to provide a room as had plans. There were 2 guys at reception dealing with me. I came back to the hotel around 7 pm, my docs were on the desk and I could see them while the receptionist could not find them and asked to sign the docs which have been signed in the morning. He could not explain me if there is a lift (I tried to speak both English and Russian) and I had a strong feeling that he is under some *****.
3. There is a restaurant on the 1st floor with very loud music. I booked a room with a lovely balcony but had to ask to change it as could not have rest because of the music. When I came to reception, first I was told that the music stops at 11 pm but I go to sleep at 9-10 pm and need quiet atmosphere (it is not metioned anywhere about music). Thankfully, I got another room but it was worse than the one I paid for. No balcony, 2 single beds instead of double one. Aints in the bathroom. So it was not a fair exchange (I was even ready to pay more for a better room but the staff is not supportive).
4. The breakfast is nice and the waiter in the restaurant is super nice and friendly (the only nice person I met at the hotel)