Stayed before our flight back from Austin.
Free shuttle to and from airport which we used after returning the rental car and to get to the airport for the flight.
Lovely hotel, staff were helpful and friendly.
Used the pool at 7.30pm, it is quite shallow but was warm .
Everything was clean, there was a fridge, coffee machine and bottled water in the room as well as usual things like hairdryer and iron.
Consistently lovely hotel with consistently good service. The juevos rancheros I ordered and had delivered to my room were incredibly good! And the coffee was nice and strong ….. glad I asked for extra cream and sugars ! Great location near the Arboretum stores and shops at the Domain . Also close to Whole Foods, H‑E‑B grocery store, Gateway movie theater, and lots of good restaurants, many within walking distance.. Large rooms, bathroom stocked with Aveda products. (shampoo, conditioner, body wash, bar soap for hands) was a very nice touch!
The only thing I didn’t like was they have recently started charging for self parking in their uncovered lot ….. I paid $20 on 1/31/24. I don’t like that at all. Just put the price in your room rate and say free parking!
The only two things that we experienced were quickly resolved in a professional manner! Did not affect our stay!
Pillows too soft, but mattress was great!
Watch out, if youre not a Hilton card member holder, they dont serve well. Only shampoo, conditioner and body wash they have at the bathroom, requested toothbrush at 8am and was told itll take 30mins as there was no housekeeping on duty. Also, we were stucked at the parking elevator as we head out.