Find 4-Star Hotels in Phan Thiet

The room matched the photos, but it had a mouldy smell. I arrived at 3am, exhausted, and didn't have time to inform the resort as I had to leave early in the morning. Despite setting the air conditioning to 18 degrees, the room remained hot and humid, making it uncomfortable. When I spoke to the staff the next day, they attributed the smell to the room lacking windows. However, the room does have windows, and regardless, it shouldn't smell mouldy. Security was satisfactory, but I believe they should be paid more. When the security personnel helped with my luggage, they lingered, seemingly expecting a tip. This made me feel uncomfortable and harassed, which detracted from my overall experience.

A very pleasant hotel in Mui Ne, perfect service, the scenery is as shown in the picture, the original picture without filter, recommended to friends who pay attention to Mui Ne. There are food and drinks near the hotel. If you want to go further, you can also rent a motorcycle, about 50 for a day and a night is enough.

+ + + the hotel staff is very friendly. This is one of the best aspects of the hotel. The quality of room cleaning is 4 out of 5. In the last two days of our stay, the room was cleaned at around 4 pm, which is not convenient. The hotel grounds are well-groomed, but the water bodies need improvement. The breakfast is normal but without much variation from day to day. You can punish things for chips, but only 2 per day. This is a nice bonus, although it is not very convenient to wash two things at a time and resent someone else's things being washed first. We were on vacation as a family. - - - the hotel is located in an undeveloped area. The big minus is garbage. As soon as you leave the hotel, garbage is everywhere. The same problem is on the hotel beach. The hotel employees systematically clean the area of ​​the hotel beach, but the dirt and garbage that is immediately outside the hotel still ends up on the beach and in the water. The hotel administration should solve the causes of this problem, and not just deal with its consequences, which do not stop. That's why I give 2 out of 5 for cleanliness. Cleanliness in the hotel - dirt on the sea. But guests go to the sea first of all! There are swimming pools and clean rooms all over the world. The sea and the beach are the main thing! Another minus is that there are no entertainments and activities in the hotel. The only entertainment was the New Year's show, which made a positive impression, we were lucky that we caught it, because we left the hotel on January 29. All other days - no entertainment. There is no transfer to the city. Despite the fact that there is nothing to entertain in the hotel, the issue of a free transfer to the nearest city has not been resolved. You have to get there yourself by bus (which is very inconvenient) or by taxi, which is relatively expensive. The minibar in the rooms is paid, water is free. If you bring a bottle of water from the room to the restaurant, they will count it and ask you to pay at the restaurant price. Also, if you buy a drink outside the hotel (in the hotel restaurant the price is three times more expensive than in the shop across the street), you will also be asked to pay for it. Such unpleasant trifles and attitude towards guests spoils the whole impression of the hotel. In general, we can conclude that the hotel administration should not only train the staff, who work very conscientiously and are very friendly, but also pay attention to management and solving pollution problems, active recreation and review the pricing policy considering the location of the hotel. I do not plan to return. Thanks to the service staff!

I stumbled and stumbled, my legs hurt badly but I didn't understand what was happening until I saw two water pipes leading up to the bathroom door. This was incomprehensible in a hotel, and a 4-star hotel at that. I moved from a 4-star hotel to this 4-star hotel, just to experience and realize that the reception area and professionalism are worlds apart. This hotel has many group guests so it's quite messy. But that's why the organization is better. The risk management thinking for guests is very problematic: 1. The bathroom is very small, the middle of the bathroom door is to put two high water pipes. If the bathroom can't be wide enough to cover the pipes, why not cut it? 2. The bathroom has no door, connecting to the bedroom space. If there are 2 colleagues or anyone who is not family or too familiar, how should the privacy be when using the bathroom? In the picture, the water tap is protruding, I had to cover it with a trash can to create attention because there are people with foot problems in the room, if they trip over it, they don't know what to do. I also think about the case of elderly guests or those with difficulty walking, how can we control the risk by leaving two water pipes like that when the hotel is not a home, and the guests are not familiar with the space layout? The receptionist checked in slowly. In a family, they divided 2 rooms but arranged them apart, so they should have told the guests 1 hour in advance if there were no rooms nearby. Professionalism is not clearly shown with hotel standards. The room price is good compared to the time. But if you compare the quality with the price, it cannot be called good. Old hotels can be older than normal, but deodorizing and equipping amenities should be focused on. The room is spacious but apart from the bathroom mirror, the room has no mirror, the curtain is cracked, the bathroom door has a loose seal, the TV should be connected to the internet to have more channels, there is no shower cap... The restaurant is okay in terms of taste, but the breakfast dishes and chopsticks are not clean. The coffee cup still has old coffee... The plus point is that the room is spacious, the water is quite strong. However, the faucet is designed with two separate hot and cold faucets, so if you have adjusted the temperature to the right level, you are afraid to turn it off when applying shower gel because you will have to adjust it again later... This is inconvenient and causes a waste of resources, adding unnecessary water costs to the hotel... With the location near the sea and the spacious space that the hotel owns, if the above points are improved, I think the hotel is a place worth experiencing. Looking at the layout, I feel sorry. If the rooms are not safe for guests, they should be renovated or not put into use.

The hotel staffs are super friendly, especially the front desk girl Nga she is very helpful. We enjoyed our stay and we will definitely come back again.

The hotel's internal facilities are relatively poor, but everything else is OK. It is next to the sea.

Excellent hotel: large green well-kept territory, the pool is cleaned - everything around is cleaned. Excellent tasty breakfasts! Fruits, pastries, soups, omelette, fried eggs, yogurt, juices. Meat dishes, rice, pasta, sausages, vegetables. All tables are set, everything is cleaned, brought. The staff is friendly and attentive. From 15-00 to 16-00 in the bar on the beach - tea, coffee. You can buy a cake, pastries for tea. The beach is small, but clean. In the morning the waves are small, and then by lunchtime more and more. The only negative is that there are not enough sun loungers on the beach, some are occupied in the morning, and come by lunchtime. When the waves are, you can lie by the pool and swim. We lived in a bungalow - everything is clean, the bed linen is changed every other day. Towels every day and beach towels are changed in the evening. The hotel has many cafes, shops and massage parlors. I recommend this hotel 👍

Отличный отель, сервис на уровне, много свободных лежаков, персонал не навязчивый. Номера чистые и убирались каждый день. Сантехника новая. До моря 10 шагов 🙏 Единственный минус не хватало освещения в номере. На 5 этаже топ руфтоп, с европейскими диджеями и офигенными коктейлями. Расположение отеля очень удачное, вам не надо никуда ехать покушать, что то купить и тд и тп . Все рядом буквально в шаговой доступности.

We arrived by bus from Saigon and a minivan brought us from the station without charging us anything. We arrived before we could use the room and they let us use the pool or rest in the lobby. They gave us a very nice 30-minute massage, the masseuse was a 10. The breakfasts were very good. The room was very large and comfortable. The pool is the best part of the hotel, huge and with a jacuzzi. The pool staff was super attentive and friendly. Located on the beach, although the beach is not the best, there are many waves so it is not possible to swim or even get in and although the hotel employees clean the beach every day, the truth is that the sea spits kilos of garbage onto the sand every day. There are no restaurants nearby, but you can use the crab app to order food or whatever you want. Perfect hotel if you want to rest, have a sun lounger and a pool. I do not recommend changing money at the hotel. Our check-out was at 12, but they let us stay until 3:30 pm using the pool.

The environment is very good, there are two swimming pools, the children's playground and the sand pile are the favorites of children. I stayed in the pool view room, which is also close to the beach, but there was an unpleasant smell in the house, probably because the wood in the house was damp. The breakfast here is very rich, and I am generally satisfied.