Stayed here for our anniversary and it was surprisingly pleasant and awesome. Staff were genuinely attentive and meet our needs, and room service was excellent throughout the stay. The hotel sits right above Central Station with direct internal access, super convenient with escalators linking straight to the street level. Room size was nice, bed comfy, though I do wish more lighting to make room a bit brighter. Still, the overall vibe felt premium without being stiff. Great base for exploring the city, and we felt well taken care of from check-in to check-out.
I recently had a very pleasant stay at the Marriott Brisbane. The overall experience was delightful, starting with the warm and friendly check-in process. The room was clean, comfortable, and well-appointed, providing a relaxing environment for my stay.
One of the highlights was the breakfast. The variety and quality of the food were impressive, with a range of options to suit all tastes. The service in the dining area was efficient and attentive, making for a great start to each day.
The hotel's location is also convenient, making it easy to explore Brisbane's attractions. I highly recommend the Marriott Brisbane for anyone looking for a comfortable and enjoyable stay in the city.
I recently stayed at this hotel and had a mixed experience.
1. Lighting: The lighting in the room could definitely be improved. Even with all the lights switched on, the room felt dim. Additionally, the lighting control could use modernization; I had to switch off each light individually, which was quite inconvenient without a master switch.
2. Housekeeping Service:The housekeeping service needs enhancement. The dental kit, which includes enough toothpaste for just one day, was not replaced daily by default, and I had to repeatedly request it. Furthermore, slippers were not provided in the room, which is not something I would expect from a 5-star hotel.
3. Communication: I also faced issues when trying to contact the reception and housekeeping to arrange for the missing items. My phone calls from the room often went unanswered, which happened multiple times during my stay.