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The phone in my room was not working throughout our stay, other than that the stay was wonderful and the location of this hotel is perfect, heart of downtown and the buffet breakfast was good.

Buffet breakfast Food was good especially the omelette. Actually services were so good and very efficient to clean up the table even though we just stepped out to grab more food A card that indicate the table is taken and return the card when complete of the meal may help. The smart view TV is nice as we may project our cell phone to TV to enjoy. However, internet connection wasn’t that good. View not good as block by the Sydney Tower. Location is excellent for shopping.

Great location but a bit pricey for the hotel. Not quite certain it qualifies to be a five star hotel as I have stayed in many hotels across Asia and Middle East. Breakfast buffet was not up-to scratch to my standards. Omelette order is taken privately by the waiter rather than seeing your omelette jn action. Pastry variety was okay. There was no official coffee station as order is taken on arrival. Good this was children under 12 are free.

We chose this hotel for its location. Just step outside and you can hop on a tram to head down to Circular Quay or up towards Broadway. Great view from room too. The hotel was very clean; the foyer, the elevators, the hallways and the room. The extra bed for our teenager was very uncomfortable and certainly not worth the quoted $110 per night. We had to ask for extra towels/cup/glassware as there were three of us in the room. The main bed was comfortable but one of the legs/wheels was broken. The main television in the room did not work at all for the first 24 hours of our stay due to a ”global network failure”. It was only after this was fixed that we were able to discover the amenities/facilities offered by the hotel. Complimentary water bottles were only replenished once in a three-night stay, and used glasses were not always replaced/washed by housekeeping. The staff were pleasant enough but I expected a better overall experience staying at Hilton Sydney.

In terms of scenery and amenities, this hotel is perfect. I booked a room in high level with Habour view so that I can watch the fireworks while I’m enjoying champagne in my own room. That was a top-notch experience. However, the cleanliness leaves much to be desired. The big window has noticeable stains that highly affect the view. The toilet is badly designed that the lid can never stand up straight. Flies are all over the washroom which is outrageous!

Service was good and attentive. We arrived early in the morning and the reception offered to send me a whasapp once my room is ready and my bags were already in the room waiting. Location is close to circular Quey and a short walk to the opera house. Staff makes u feel very welcomed. I think they charged me AUD $20 for a bucket of ice which I asked for as their chiller in the minibar was not cold enough to chill my drinks, I only saw that on my credit card after I checked out, which was unexpected but well, I can’t be bothered to challenge as it was a nice stay anyways.

Location was perfect, room is very spacious with a proper work table. The only downside was the flight of stairs at the entrance which is not friendly for heavy luggage. While the staff will lend a hand, still good to have flat ground.

My first review on Trip and I don't usually bother to write reviews - shows you how much the hotel impressed me. We stayed for 1 night in Capella Sydney as a family of 3. The hotel facilities were absolutely amazing, decor was gorgeous and food options at Aperture and Brasserie were awesome. However, I won't dwell on these too much as I'm sure when you booked into a Capella brand hotel, you will already assume this as a given right? One highlight in terms of facilities though, was The Living Room, which is assessible to all guests staying in the hotel. It had beverages, snacks, comfy sofas and 6 star service. We spent so much time there chilling with our son and in the end it really became ”our living room”. Enough of that, let me move on to the service which blew our minds. I'll give you a few examples and hopefully you can see why I feel it would be criminal for me not to write a review. 1. On arrival when we got out of our car and the porters were helping us with our luggage, somehow they addressed me by name. Maybe it's because they saw I had a 2 year old and I was the only guest checking in that day with a small child. Still, I was super impressed. I've only experienced this previously at Aman hotels. 2. Upon checking in, Sophie (I hope I got your name right!) was super helpful and cheerful. When she saw my young son, she also proactively asked if we needed a later check out and if our son needed to nap. She immediately offered to give us 2pm late check out. However, having told her our son actually takes his nap at 2pm, she told us to come back and check with the front desk the next day and they can extend it till 4pm. Remember, I didn't request this, she did this completely out of her own initiative. 3. We didn't book dinner and Sophie referred us to Madiha of the Cultural team. Madiha took note of all our requirements, including the need for the restaurant to be 2 year old friendly, and within 15 mins emailed me a full list of restaurants and their menus for me to choose from while she also served us drinks and snacks at the living room. We eventually picked an Italian restaurant and she made the reservation for us. Fyi, it was scrumptious. 4. After breakfast, we were walking around the lobby and my son walked past the cakeshop and saw a raspberry tart. He really wanted it but I told him we just had breakfast. Ton (?)(I hope I got your name right, the Thai gentleman with a love for cars), the manager came up and said ”you can have the tart for free! It's on the house!”. I was stunned. He also spent so much time talking to my son and showing him pictures of cars, unbelievable. Shout out also to Matthew (uncle Hao Jun) for being so warm and hospitable to us. Honestly we were feeling so sad leaving the hotel as everyone felt like friends and family to us. One thing is for sure though, we will be back. Absolutely flawless service, kudos to the Capella Sydney team!

The location is very good, very good, very good. Travel to Sydney Except that the room is relatively small, the service is polite and the location is very good. You can walk to the attractions. Recommended. When booking, the cost is about 1300 per night. For reference.

“The hotel was an absolute delight! The rooms were spacious, clean, and incredibly comfortable, making it the perfect place to unwind. The staff was friendly and attentive, always going out of their way to ensure we had everything we needed. The modern decor and well-maintained facilities added a touch of luxury to our stay. Its convenient location made exploring the area a breeze, and the quiet atmosphere ensured a relaxing night’s sleep. I’d highly recommend this charming and welcoming hotel to anyone looking for an excellent experience!”