أفضل فنادق 5-نجوم في ماتالي

酒店位置很好，可以看到獅子巖。環境也不錯，孔雀、各種鳥類、鱷魚等等生物環繞。主要是蒼蠅太多，第一天在餐廳整個被蒼蠅環繞，讓服務員點了蠟燭，好一點但依然不少，後面兩天似乎有所改善（可能噴了葯水），但食物一端上來，依然有蒼蠅過來，感覺不太好。房間裏也有一些蒼蠅，衹能人為消滅。服務員服務不錯，熱情周到及時，值得表揚！

An absolute gem of a place! Right on a beautiful serene lake, lots of wildlife running about, the breakfast was delicious. Thilki & Malata along with the rest of the staffs were wonderful, always helpful, thank you for your exceptional services. We had the BEST time!

The hotel is nice, spacious beautiful room at check in we were treated to a refreshing juice. There is a big pool on the grounds and a big jacuzzi with hot water in the room.  Minuses of the hotel: Far from the attractions. Taxi from the center only go there for the price of pick me x2. Hotel taxi are 3 times more expensive. There are no stores and restaurants near the hotel, so inside the hotel prices for food x3, Also after 6pm it is dangerous to be outside because elephants are walking around. Now let's talk about the premium status and the five races. In 7 years of traveling, this is the first hotel that did not have a bathrobe, slippers and toothbrush and toothpaste in the room. The plumbing in the shower leaks, and the doors creak so much that you could call the spirits at night. Regarding the attention to the customer. I mentioned my upcoming birthday in conversation with the manager, but this fact was not used in any way to show any form of attention from the hotel. This is a huge miscalculation on the part of the staff at a premium hotel. We also had a late departure and our request to delay in the hotel for a couple of hours was refused. This was not due to the arrival of new customers, as the manager offered to extend our stay for a fee. For future customers this fact may be decisive in their choice. In general, the hotel is not bad, but the service and flexibility of the staff, as well as individual approach to customers, does not correspond to the premium level and requires improvement.

We LOVED this hotel and our stay: we felt very confortable and welcome. Very beautiful, well located, fantastic swimming pool, nice restaurant, helpful staff.