Find 5-Star Hotels in Ulaanbaatar

Good side: Location is the best, is just opposite of the sukhbaatar square. Near shopping malls. Staffs are helpful and nice. Bathroom and toilet space is huge. There is a separate for shower and bath tub. Downside: - hotel rooms looks old, got yellow marks or mould marks on the surface of the ceiling, quite weird as the room is non-smoking room. Also got yellow marks on the toilet bowl 😭 - the electric outlet for phone charging on the headboard is not working well. When I reported this to hotel staff, they provider me with an extension cord 😓 - curtains and blinders seems dusty and old.

Huge thanks to Ingle at Ulaanbaatar Hotel for helping me book a last-minute trip to Terelj National Park, it was absolutely stunning. She was super helpful, friendly, and just made everything so easy. Really appreciated her help!

It’s in a good location and overall it meets my expectations of what a 5 star hotel should be. Room is big enough and has a good view. Finally, loads of options for breakfast. Definitely, it’s the hotel I would stay in whenever I plan to visit Mongolia again.

I stayed there over 7 nights. On the first day I arrived at 12 noon and the check-in time was 2.00 pm. After a 13 hour flight and car ride from the airport to the hotel I just wanted to get into the room and have a hot shower. Usually in all other cities and hotels in Asia, they would have allowed me to check in earlier if they had a room. In this case, they had a room but wanted to charge me the rate of 30% for that two hour stay. I paid for it as I was in no mood to argue over it and as my Mongolian business partners were with me and I did not want to cause a scene. The hotel toilet had a smell from the drainage pipe and they could not clear the smell even after I had complained. The service staff was generally pleasant although some of the restaurant staff need some further training. At the Chinese restaurant when I asked one of the waiter to change to a private room after being seated at the normal dining hall which was noisy, the waiter replied that he was busy. And asked me to go to the reception. Perhaps they are still a bit rough at the edges. Also, the 24 hour room service does not exist as is promoted in their brochure in the room. I had to go to the front desk and then I was directed to go to the coffee house to make my order. I asked why nobody picked up the 24 hour room service line and the front desk asked me what number I dialed. I replied 3222 as was in the brochure in the room and he told me it was 3150. I told him its 3222 as per the room brochure but he insisted it was 3150. I went back to my room to double check after placing the order at the coffee house and it was 3222 in the brochure. So either they have a wrong print or they have not updated with a new number. I was seated in the cafe many times and I noticed a gentleman who would go up to sign for a coffee at the cafe. I assumed he must be a senior staff of the hotel. If he was indeed a senior staff I thought he would be friendly enough to smile to the guests at the cafe and assume some if not all the guests are also guests of the hotel.

My partner and I recently stayed at Best Western Premier Tuushin Hotel in the heart of the city, and we were blown away by our experience. The hotel had an amazing view of Sukhbaatar Square, which was such a treat to wake up to each morning. The staff were incredibly friendly and welcoming, and went out of their way to make our stay comfortable and enjoyable. One of the best parts of our stay was the complimentary breakfast buffet, which had a great selection of tasty options. Our room was also impressively clean and cozy, which made us feel right at home. There were so many other things we loved about the hotel too. The location was super convenient for exploring the city, with lots of great restaurants and attractions within walking distance. And even though the mini bar wasn't fully stocked, it didn't affect our overall experience in any significant way. Overall, we highly recommend this hotel to anyone looking for a comfortable and enjoyable stay in the heart of the city.

The hotel looked like the photos and breakfast was good. The restaurant waitstaff was attentive and polite. The location was ok too. My issue was that I booked this hotel specifically because it had a/c. But my room’s a/c was broken for my entire 5 night stay. No one seemed to care or understand why this was a problem. Each hotel employee told me a different reason for the broken a/c. No one tried to fix it though. I was very upset about the lack of a/c. I could’ve stayed at a hotel without a/c for half the price! This is not what I expect from an international brand.

Very nice hotel. The rooms are big and the staff are very friendly. All staff speak fluent English. The breakfast is excellent and delicious. The food in the other restaurants in the hotel is also very tasty, and the food service is at a very high level. Highly recommend this hotel to everyone,

The rooms are excellent with great bathrooms. The food food is very delicious with good room service as late as midnight with a wonderful selection. Breakfast is excellent too. Although the room was good size and clean, the air conditioner or fan did keep me awake all night on both times I stayed there. I asked room service, they said someone would come to sort out but unfortunately they never did and so I couldn’t sleep each time - for light sleepers like me, this could be a problem . But overall, I would still stay here again