هاراز ليك تاهو - آيه كيزارز ريواردز ديستينيشن

酒店位置優越，在主街上，周邊交通便利，吃飯逛街很方便，離纜車很近。房間很大，景色優美，能看到太浩湖和雪山。

As usual and as expected, Harrah’s was amazing. The room were clean, the bathroom was spacious. ******** floor is also huge!

I stayed here for a business trip and Harrah's was not quite up to par. The rooms had some really banged up furniture. There is no microwave to heat up food and the minifridge froze all my medication and food. The cigarette smell worked its way up to the 8th floor. The room itself was clean but the shared spaces werent. I wont be staying here again. I didnt expect much, but i was thoroughly disappointed.

We enjoyed our stay at Harrahs. Checking in was a little bit longer as they were training new employees.

I stayed at Harrah’s Lake Tahoe from 8/26–8/29 and unfortunately had a very disappointing experience. On our first night, a fire alarm went off at 3:08am, forcing us to evacuate from the 14th floor. We spent about 15 minutes in the lobby before being told it was a false alarm caused by a faulty smoke detector. Elevators were down for nearly an hour, and security eventually directed us to climb 14 flights back up to our room — only for the elevators to start working as we arrived. The lack of communication and poor handling of the situation made it exhausting and stressful. We found out after the fact that aging infrastructure in the building was the cause of the alarm. Our room also had serious maintenance issues. The main bathroom had black mold in the shower and a bathtub façade that was broken and falling apart. We were offered “upgraded rooms” to move into, but they were actually downgrades at higher prices, so we stayed put. The property did provide partial compensation — a waived upgrade fee, half off the rack rate for the first night, and a $100 dining credit — but this fell short of addressing the disruption, health concerns, and the fact that we were celebrating a birthday that ended up being overshadowed by these problems. For the price and reputation of Harrah’s, I expected far better. The combination of safety concerns, room conditions, and inadequate follow-up made this a disappointing stay, and I would hesitate to return unless improvements are made.

What the hell is the resort fee for? Basically no channels on the TV. Have to call housekeeping to get 1 days worth of hair conditioner. Had to notify front desk we had no hair dryer in either of 2 bathrooms. They brought one which shorted out and I left a voicemail for the front desk that was never returned. There was one box of tissues in 1 bath, none in mine. Asked for wash cloths and were given bathmats. Trash was left at the elevators 3 days in a row. I will never stay here again nor will my friends and family.