مستخدم نزيل
18 يونيو 2025
Surprised that there was no telephone in the room so that we could not order an early morning call for departure day. Also when we arrived we were given the option of having the room cleaned every two days or not at all. We thought that for a 4* hotel this should have been carried out daily as we have extensive experience of staying in hotels all around the world and this is the first one when daily cleaning was not an option. We asked for a breakfast bag for our early morning departure but the receptionist tried to suggest that we might as well have breakfast first at 6.00am until I explained that that would not work for us as we had a train to catch . We got the impression that he was being a bit lazy as he would have to organise it ! Would have preferred one quilt as opposed to the two individual ones provided , again for a double bed a bit odd especially as the two provided were not really big enough.Overall not really a 4* hotel in our opinion
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