Beyt Al Salaam

AVOID THIS HOTEL We had a reservation for 2 rooms from our travel agent with confirmation from an online booking service with receipt and voucher. We arrived and they only had 1 room booked in their system. The room was unavailable as it was morning so we went on a tour. At our return they still said there was one room only but they could not give it to us as we were 4 people! A trainee was extremely difficult so we asked for the manager who was also not very accommodating but allowed us to move our luggage into one room while charging us for taxes for 4. The room had no towels, we asked for towels which they did not provide. We provided the confirmation of payment and voucher and went for a walk. At our return at 9pm, we still had no towels and no second room. They were very rude and unhelpful. The hotel was empty. The room we got was moldy and stuffy. We booked a second room in an hotel nearby called Maru Maru which which was a lot better and cheaper Avoid this hotel

Very good, I will come again next time, I wish the boss a prosperous business! I also wish the boss’s business gets better and better! 非常好，下次还会再来，祝老板生意兴隆！也祝老板的生意越来越好！也祝桑给巴尔的旅游业越来越好，一切顺利。全世界人民幸福美满！

Excellent hotel This was our second time staying at Beyt al Salaam. We thoroughly enjoyed our stay. From start to finish, the staff were friendly, welcoming, and always helpful. People went out of their way to help us. The room was kept clean and serviced. There is a restaurant that serves delicious food. The hotel is conveniently located in a lovely part of Stonetown and near to the beach. What made this stay so wonderful was the staff at the hotel who are simply brilliant. Thank you!

Horrible experience with manager at check in, might be trying to SCAM foreigners, be cautious. Hotel restaurant food had me sick for a day and a half of my 4 day trip, AC leaking all over the floor, shower wouldnt drain properly, constant noise outside room window from 2 am til 4 am, none of the remotes worked for the TV that would just get louder and louder on its own. She said she upgraded my accommodations for no charge and allowed me to check in early where early check in is an option listed for property and the room was the exact one i booked and paid for after arguing with me in front of other guests for 2 hours saying that my booking was never confirmed because i didn't pay enough according to her. Lied about emailing me regarding airport transfer that took 3 days for a response in the first place and no response through ******* messaging either. For a slightly more expensive establishment, treatment and property not worth it. Was a last minute choice that I would never make again nor would i recommend. Third time in Zanzibar and this hotel definitely soured what should have been a relaxing getaway as it usually is.

Poor manager decisions Hotel overbooked, they had us going to a temporary stay, and then after one night coming back to the original hotel. How uncomfortable is having to check-out and check back in interrupting your stay/holidays. I was there for three days, and it ruined my entire second day for having to change hotel due to they overbooked. I booked my stay ahead of time, so it was not a last minute booking, no excuses.

Excellent boutique hotel Very comfortable and well-equipped room (aircon, fridge, kettle), serviced daily. Super friendly and helpful staff. Lovely restaurant in the hotel where breakfast served and other meals available. Excellent wifi. Cherry on the top was the swimming pool. Conveniently located with easy access to beach and Stonetown. Would happily stay here again.