Home2 Suites by Hilton Stow Akron

非常好的酒店

隔音效果不好

Not up to Hilton standards for Home2 Suites, mainly because the property is showing its age (8 years old). Room & Comfort: The mattress was not up to Hilton quality—uncomfortable, worn, and with a stained cover (see photo). The comforter was thin and disappointing. No smart TVs in the room, meaning no Netflix or other apps—isn’t this 2025? The bathroom soap dispenser was broken. Thin walls ( can hear neighbors open/closing cabinets/drawers). Overall, the room experience fell short of expectations. Service & Staff: The reason this is a 3-star review instead of 1-star is Steven and Tina. Steven was professional, attentive, and genuinely tried to help. He explained that new TVs are scheduled to be installed this year, and he made sure I had an extra blanket. His engagement and hospitality stood out. Tina (breakfast attendant) clearly takes pride in her work. The breakfast area was well-stocked, neatly arranged, and she was cheerful and helpful, even answering questions about the food products. Both Steven and Tina are excellent ambassadors for Hilton, and they made a lasting positive impression. Steven even encouraged me to try again in the future. Unfortunately, sleep quality is too important for me to risk returning to this location—

Hassel free. Pleasant staff. Rooms met my expectations. Breakfast was simple and good. Located near decent outside restaurants. Not far from Cuyahoga Valley National Park. Really enjoyed our stay.

Beds were comfortable, trim and baseboard was missing

Great stay