This hotel could have so much potential if only the owners cared enough to spend money on it and show they actually value their guests. Tired car park on first invitation, noone on reception to welcome, input car reg to remain compliant. I now understand the few hospitality colleagues they have do all the roles within the 'hotel' or maybe they are embarrassed to meet their guests. Blunt book in as only 'room booking'. Up the dark tired stairs, there's a reason why it's dark. Room, I'll say no more if it's known to be too hot, make a fan available for the guest, they shouldn't have to go to reception. Out of date biscuits on the tea tray, I didn't check further. Toilet what to say, I'll leave a pic, says it all. I'll leave it there.
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