هوليداي إن إكسبرس ستوارت باي آيتش جي

別的都好，早餐很一般。

Great

We checked into this hotel and within 30 minutes realized the air conditioning wasn’t working. We called the front desk expecting someone to come check it, but instead, they told us to come downstairs and pick up keys for another room. No assistance was offered—we were simply moved to the room directly across the hall. Later that night, around midnight, we were startled awake by someone repeatedly trying to enter our room. Thankfully, we had the safety bar locked. I was disoriented and confused, but managed to ask through the door what was going on. A woman responded that she was “trying to find out if somebody was in the room.” Extremely alarming. I called the front desk using the room phone, but the person answering acted like they couldn’t hear me and kept saying “Hello?” before hanging up. I immediately called the hotel back using my cell phone, and she answered—this time pretending she had no idea what was going on. When I asked her name, she gave me one… which I later found out belonged to another staff member entirely. The next morning, I went to the front desk, explained everything that happened, and asked to speak to a manager about a refund. No manager came out. I called the hotel three more times that day asking to speak to someone in charge, and no one returned my calls. We ended up checking out and booking The Lucie on Hutchinson Island instead—at a lower rate! It was everything this place wasn’t: safe, clean, professional, and relaxing with a beautiful oceanfront view, pool, and bar. I absolutely do not recommend this hotel. From the broken AC and unhelpful staff to the frightening late-night incident and complete lack of accountability, this was one of the worst hotel experiences I’ve ever had.