بي آند بي هوتول شتوتغارت زوفينهاوسين

Ich bin öfter mal hier. Sehr gutes Hotel Direkt bei Porsche

設施：很齊全 酒店是自助辦理入住，離保時捷博物館非常近 附近晚上非常安靜，酒店的內部空間有點小，但設施齊全方便使用

職員有禮，早餐款式不多但好吃！人不多，環境清幽！有停車場要另外付費！適合自駕！近U站但是要行一段好偏僻的路！大約700米。近Porsche博物館，看完車吃好晚飯後的好選擇！建議加購早餐，因為附近什麼也沒有

Sehr gut 👍

Thankfully we only stayed in this hotel for a single night. When we arrived, the necessary access card for the parking we had pre-paid for wasn't provided upon check-in and we had to speak to the front desk twice to get the access card for the parking garage. When we got to the room the bathroom smelled like it had been recently used and not cleaned. Later that night when we returned to the room and were getting in bed we noticed dried blood stains on multiple parts of the sheets and mattress and the front desk was closed for the night so we didn't sleep on the bed. After checking out the next morning, we contacted the hotel to inform them of the state of our room and they claimed they couldn't prove our claims even though we provided pictures and videos because we hadn't immediately brought the concern to the front desk (which was closed). They then claimed that we had waited multiple days to bring this to their attention when we had discovered the issue 9 hours ago and checked out an hour earlier. Due to this, they would not apologize or provide a refund for our stay and suggested if we wanted a refund we should pursue legal action. This is the least hygienic, organized, and hospitable hotel we have ever stayed in and will never return to a B&B hotel again.

Prepaid for parking when I made the booking weeks ago. We were going to arrive late at night/early morning so I rang to advise them so and asked if that’s ok. The staff member at the hotel said that’s completely fine as checkin is via the online screen at the hotel. Upon arrival I checked in and it asked if I would like the PIN code for entry emailed to me. I said yes but also took a photo of the code on the screen. Thankful that I did that as the code never arrived by email and I don’t know how I would have got into my room then. Anyway, I then went to park the car in the carpark and thought it would be the same code on the entry keypad to the gate - but it wasn’t. If the hotel are going to advise online checkin is fine at any time then the checkin screen needs to provide PIN code for the parking if that’s already been paid for. I got a refund for the unused parking the next day but it shouldn’t have been hard to advise me how I could have entered the parking that I had prepaid. Onto the room, clearly it’s a budget hotel along the lines of a travelodge but the smell in the bathroom was a terrible stale smell which was also in the bedroom. Carpet was also very thin and rough. Wouldn’t stay here again.