Mojica Street Matain, Subic, Zambales, 2209, Philippinesعرض تفاصيل الفندق
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We Price Match
1 ليلة
تقييمات الضيوف Whiterock Beach Hotel and Waterpark
6.9/10
77 تقييم
لضمان مصداقية التقييمات المعروضة، نحن لا نحسب ببساطة المتوسط. بدلا من ذلك، نستخدم حسابات علمية تأخذ بعين الاعتبار مصداقية التقييمات وحداثة تجربة الضيف لتحديد التقييم النهائي.
التقييمات الموثوقة
الموقع7.0
المرافق6.7
الخدمة7.0
النظافة6.8
تصنيف حسب:
ترتيب حسب:
جميع التقييمات(77)
تقييمات إيجابية(84)
تقييمات مع صور / فيديو(13)
فريق عمل ودود(5)
تقييمات سلبية(17)
مستخدم نزيل
عرفة فخمة مطلة على مسبح
تم التسجيل الوصول أبريل 2025
العائلات
1 تقييم
8.0/10
جيد جداً
تم النشر في 5 مايو 2025
stayed there for one night and it was good
ترجمة
رد من مكان الإقامة: Dear Valued Guest,Thank you for staying with us. We are glad that you've enjoyed your stay. Looking forward to having you once again in our hotel.The Management
مستخدم نزيل
غرفة عائلية راقية
تم التسجيل الوصول أبريل 2025
العائلات
1 تقييم
7.5/10
تم النشر في 4 مايو 2025
We had a great time at the beach resort! The place was clean, the staff were friendly, and the view was amazing. It was relaxing and fun—we really enjoyed our stay. Would definitely come back!
ترجمة
رد من مكان الإقامة: Dear Valued Guest,Thank you for staying with us. We are glad that you've enjoyed your stay. Looking forward to having you once again in our hotel.The Management
مستخدم مجهول
غرفة عائلية راقية
تم التسجيل الوصول مارس 2025
العائلات
1 تقييم
8.0/10
جيد جداً
تم النشر في 24 أبريل 2025
service was good, location accessible when commuting. good food and serving
ترجمة
رد من مكان الإقامة: Dear Valued Guest,Thank you for staying with us. We are glad that you've enjoyed your stay. Looking forward to having you once again in our hotel.The Management
مستخدم مجهول
غرفة قياسية
تم التسجيل الوصول ديسمبر 2024
العائلات
8 تقييم
7.5/10
تم النشر في 12 يناير 2025
スタッフが親切
ترجمة
رد من مكان الإقامة: Dear Valued GuestThank you for staying with us and for reviewing our hotel. Rest assured that this will reach the management and will be shared to all hotel staffs as your feedback is significant in helping us enhance our offerings and ensure a better experience for all our guests.The Management
مستخدم نزيل
Deluxe Cabana Garden View
تم التسجيل الوصول يونيو 2024
العائلات
1 تقييم
5.0/10
تم النشر في 22 يوليو 2024
리뷰 좋아하지 않지만 몇 자 적어봅니다.
화이트락을 검색하셨다면 위치 등은 이미 어느정도 파악되셨으리라 보고 이건 패스..
시설은 일부 낙후된 부분이 있지만 쉬어가기 나쁘지않습니다.
수영장, 워터파크도 즐길만한 수준?
헌데 로비카운터 직원들의 고객 응대 태도가 불쾌했습니다.
그리고
필리핀 투숙객들이 해변 등지에서 담배를 피워도 별다른 제지가 없고,
그들이 새벽 2시 3시까지 음악을 틀고 소란을 피워도 아무런 제지가 없네요.
편히 취침을 즐기고 싶은데 아침부터 객실 밖에서 호텔스탭들이 시끄럽습니다.
객실내 전화기가 고장나서 2번이나 고쳐달라고 했으나 처리하지 않았고, 저녁시간 식당으로 가기 위해 불러달라는 콜택시는 시세보다 많이 비쌌습니다.
기억하고 싶지 않은 곳입니다.
경우에 따라 다르겠지만 유독 저는 불편함만 느끼고 왔습니다.
ترجمة
رد من مكان الإقامة: Dear Valued Guest,Thank you for staying with us and we apologize for the inconvenience caused during your stay. Your feedback is valued by our management since it helps us better achieve our goal of guest satisfaction. Rest assured that the management will pay attention to all of this information in order to improve our product and services. Looking forward to having you once again in our hotel.The Management
مستخدم نزيل
غرفة قياسية
تم التسجيل الوصول أبريل 2024
مسافرون لغرض العمل
1 تقييم
7.0/10
تم النشر في 4 مايو 2024
Cleaning is not good, there is a lot of duirty on air-condition
ترجمة
رد من مكان الإقامة: Dear Valued Guest,We appreciate you reviewing our hotel. We regret any inconvenience caused during your stay.Rest assured that the management will pay attention to all of this information/comments in order to improve our services and products.The Management
Steh
عرفة فخمة مطلة على مسبح
تم التسجيل الوصول مارس 2024
العائلات
14 تقييم
7.5/10
تم النشر في 26 أبريل 2024
There's a cockroach in the room.
ترجمة
رد من مكان الإقامة: Dear Valued Guest,We apologize for the inconvenience caused during your stay. Rest assured that the management will give attention to your comment. Your feedback is significant in helping us enhance our offerings and ensure a better experience for all our guests. The Management
Kim_Possible
عرفة فخمة مطلة على مسبح
تم التسجيل الوصول مارس 2024
العائلات
4 تقييم
8.5/10
جيد جداً
تم النشر في 8 أبريل 2024
Overall experience was okay, can be better. The pools were very well maintained and clean, the beach was fantastic, they have multiple activities to provide to their guest and the hotel was amazing! The spacious room we booked an accommodate up to 8 people !
Our overnight stay was not crowded compared to to the holidays, not much people but the downturn we experience was the service we received was slow. We used one of their pools and requested for a beach towel, after waiting and following up for more than 30 mins, we gave up and walk to our hotel shivering. The life guard who helped us followed up of our request said that the housekeeping was slow and many excuses though there were not much people. Second one was on the Naya restaurant bar and grill, as we observed the restaurant was not full yet our orders took an hour before it was served…..
Overall, the facilities was fantastic!
ترجمة
رد من مكان الإقامة: Dear Valued Guest,We appreciate you reviewing our hotel. We regret any inconvenience caused during your stay.Rest assured that the management will pay attention to all of this information/comments in order to improve our services and products.The Management
مستخدم نزيل
Deluxe Cabana Garden View
تم التسجيل الوصول يناير 2024
العائلات
4 تقييم
2.0/10
تم النشر في 4 مارس 2024
The facilities are old and under construction. Pricing doesn’t match the quality at all.
ترجمة
رد من مكان الإقامة: Dear Valued Guest,We appreciate you reviewing our hotel. We regret any inconvenience caused during your stay.Rest assured that the management will pay attention to all of this information/comments in order to improve our services and products.The Management
مستخدم نزيل
غرفة قياسية
تم التسجيل الوصول يناير 2024
سفر مع الأصدقاء
2 تقييم
4.5/10
تم النشر في 4 فبراير 2024
Không phù hợp với giá tiền… trang thiết bị cũ, dịch vụ không ok
ترجمة
رد من مكان الإقامة: Dear Valued Guest,We appreciate you reviewing our hotel. We regret any inconvenience caused during your stay.Rest assured that the management will pay attention to all of this information/comments in order to improve our services and products.The Management
مستخدم نزيل
غرفة قياسية
تم التسجيل الوصول نوفمبر 2023
العائلات
14 تقييم
5.5/10
تم النشر في 9 ديسمبر 2023
スタッフも明るく丁寧でした。市内中心部からは少し遠いのは不便でした。
ترجمة
رد من مكان الإقامة: Dear Valued Guest,Thank you for staying with us. We are glad that you've enjoyed your stay. Looking forward to having you once again in our hotel.The Management
مستخدم مجهول
غرفة قياسية
تم التسجيل الوصول سبتمبر 2023
العائلات
1 تقييم
6.5/10
تم النشر في 5 نوفمبر 2023
Unit very small, have mosquito and cockroach, my friend's unit is split type aircon, my unit window type aircon so noisy.
There is no kettle, have free bottle water .
ترجمة
رد من مكان الإقامة: Dear Valued Guest,We appreciate you reviewing our hotel. Rest assured that the management will pay attention to all of the information provided in order to improve our services and products.The Management
단즈
غرفة قياسية
تم التسجيل الوصول سبتمبر 2023
العائلات
14 تقييم
2.0/10
تم النشر في 6 أكتوبر 2023
리조트한테 사기당하기는 처음이네요
사진이랑 후기가 괜찮아서 예약했는데
체크인 할때 부터 ㅂㅅ같음
자기가 사온 음료수는 반입할때 몇캔인지 확인후
캔 수량마다 돈 지불하고 가져갈 수있고
룸에 미니 냉장고도 없고
워터파크 리조트인데 드라이기도 없네 ㅅㅂ
어딜 다녀봐도 이런 꼴은 처음이고
그리고 워터파크가 그냥 애들 놀이터 수준이에요
그냥 망한 리조트에 놀러간 느낌쓰
저는 이틀 예약했는데 하루는 그냥 숙박했는데
방음도 안되고 시끄럽고 조식도 개쓰레기임
바로 체크아웃하고 도망 나왔어요
말만 리조트이지 3만원도 아까웠음
ترجمة
رد من مكان الإقامة: Dear Valued Guest,We apologize for the inconvenience caused during your stay. Your feedback is valued by our management since it helps us better achieve our goal of guest satisfaction. Rest assured that the management will pay attention to all of this information in order to improve our product and services. Looking forward to having you once again in our hotel.The Management
مستخدم نزيل
Deluxe Cabana Garden View
تم التسجيل الوصول فبراير 2023
العائلات
1 تقييم
8.5/10
جيد جداً
تم النشر في 19 مارس 2023
The beach is beautiful and the staffs were all friendly, accommodating and friendly.
I hope the management will add some condiments for complimentary in the room. It would be great if they would do that like any other resorts.
ترجمة
رد من مكان الإقامة: Dear Valued Guest,We appreciate you reviewing our hotel. Rest assured that the management will pay attention to all of the information/suggestions provided in order to improve our services and products.The Management
رد من مكان الإقامة: Dear Valued Guest,Thank you for staying with us. We are glad that you've enjoyed your stay. Looking forward to having you once again in our hotel.The Management