مستخدم نزيل
27 أبريل 2025
During my stay with my family at Sawela Lodges, I was thoroughly impressed by the quality of service offered. From the moment I arrived, the staff demonstrated warm hospitality, professionalism, and a genuine desire to make every guest feel welcome. Check-in was smooth and efficient, and every member of the team was attentive and courteous throughout my stay. The rooms were clean, spacious, and thoughtfully prepared, with all amenities functioning perfectly. Housekeeping maintained high standards, ensuring comfort and cleanliness without being intrusive. The dining experience was another highlight—delicious meals served promptly, with a good variety of local and international dishes, and the restaurant staff were always ready to accommodate special requests. I particularly appreciated the recreational amenities, including the serene pool area, well-maintained gardens, and the availability of fun outdoor activities. The lodge’s peaceful atmosphere, paired with responsive service, made it an ideal place to relax and unwind. Overall, I would confidently rate the services at Sawela Lodges a solid 5 out of 5. It’s a place I would gladly return to and recommend to anyone seeking a blend of nature, comfort, and excellent hospitality. Our sincere gratitude to Lydia and her team of sales & reservation"Faith" and the Front office manager Nicole and his team at the front desk, Isaac and Caleb for a warm welcome and making our 3 days stay more relaxed. Their hospitality made the family feel at home. Just like their MOTO...Your home in Africa, and truly it is.
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