Candlewood Suites Sumter

Of we could give negative numbers we would. We arrived at 11 pm....we had our 3 year grandson. There was NOBODY at the front desk to check people.in. Front desk closed with a security guard with no access to check-in. We could not get in another hotel since it was after midnight. Finally got into a not so clean first floor room at 1:15. Do not stay here if you expect to check into a room! The following morning there was no manager on premises to deal with it or offer an apology or refund. I called and the girl shifted blame. I asked for a manger to return my phone call. We will see if they do. My 3 year old.sitting in the car in a sketchy area for hours gives them NEGATIVE STARS!

Nice

Great Staff/In need of small touches Front desk staff was awesome. Rooms were very dated and had mildew/ wet smells. Had to change my room 2 times before we found a suitable room due ti the mildew smell. Very surprising at $190/night. Some carpet changes and fresh paint should fix these issues

Nasty smoking room Requested king size and got a double. Room smelled like stale cigarettes and nasty disgusting. Parking lot unless you are in the first few spots is a long walk with a baby. When I called to say the room was no good I was just offered to check out with no refund. I won’t ever stay at another candle wood

Quick trip The room was clean and it was pretty quiet during our stay. Parking easy to find and many food choices were available nearby. I would book this hotel again.

Very meh Musty smell, hair in the bath towels, person at front desk was less than friendly. Many signs with rules such as taking out own trash and the air conditioning needs time to restart due to ecofriendly