مستخدم نزيل
16 أبريل 2025
We waited for 1 hour to check-in because the staff did not notice that I booked 2 rooms under one name. Upon check-in, one of our rooms have terrible cigarrete smell, so we requested to change room. They accommodated our change request, but the new room changed looks dirty, still smelly and not well-maintained. Our sons' room also has terrible smell. The breakfast served has variety but the taste was so-so only. Location is good because it is situated right smack at Jalan Braga. We wouldnt stay in the same hotel again because of the room conditions and staff is not efficient.
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