Time Capsule Retreat, Sungai Lembing

Staying at this hotel was an absolute nightmare. First of all, the facilities are outdated and poorly maintained. The bathroom was filthy, with stains everywhere, and insects crawling around. Even worse, I found bugs near the bed, which was absolutely unacceptable! Additionally, the water heater was unstable, constantly switching between hot and cold, making showering extremely unpleasant. The overall hygiene of the room made me question whether the hotel even bothers with regular cleaning and disinfection. This was by far the worst accommodation experience of my life. I strongly recommend that the hotel undergo a thorough renovation. Otherwise, no one would ever want to stay here a second time!

My rate 0/5 Upon arrival, the environment looks abit bad The room looks dirty and smell bad The bathroom looks abit bad I know we can’t expect must but at least need to be maintain in a good way We paid for barbecue set and all of it looks so dirty and rusty. It’s not safe to use it There is a room with bathtub and it doesn’t look like in the website. It’s totally different from the website and in person. We immediately check out and couldn’t refund the full amount.