MPM Hotel Kalina Garden - All Inclusive

Otel fiyat performans olarak ***et tatmin edici, temizliğe çok önem veriliyor, odalar hergğGün boyu atıştırmalık mevcut. Yemeklerde yemediğimiz diğer ürünlerin yanında genelde tavuk, balık çıkıyor ve aç kalmıyorsunuz. Konum olarak merkeze çok yakın. Personel çok güler yüzlü ve her konuda yardımcı oluyorlar.

Otel genel olarak temizdi. Yemekleri de çeşitli be lezzetliydi. Ancak barlar yetersizdi,çok sıra bekleniyordu Bar personeli de sinirli be iletişimden uzak tavırlar içindeydi. 1 bardak kahve ya da bir bira almak için uzun süre beklemek kötü bir deneyimdi.

Ailece tatile uygun Fiyatına ve yıldızına göre ***et iyi otel. Ultra lüks bir şey beklemeyin ama güzel bir tatil için iyi.

Mükemmel bir tatil geçirdim Görelim Restoran ekibi müthiş, resmen tüm hoteli sırtlarına almış uçuruyorlar resmen ,her şeyin sınırsız olduğu hoteller çok fakat aynı zamanda kaliteli olan yer bulmak çok zor. Türkiye’den gidecek olan arkadaşlar hiç çekinmesin personelin çoğu Türk olduğu için hiç zorluk yaşatmıyorlar her konuda hemen yardımcı oluyorlar.Gelir gelmez yeniden gitme planı yapmaya başladım bile.Tüm çalışanlara çok teşekkürler

We booked the room and then we attempted to contact the property countless times to confirm our reservation and no one answered the phone. On arrival were met by a staff member that should not be working in hospitality as he never said any welcoming words. On the way to our room we realised that we made a huge mistake as the dirt in the corridors was indescribable and unfortunately the smell of food such as fry macro and variety of off soup we’re almost chocking us; never mind that when I entered the room I realised that the room itself was worst than the corridors, when tried to get a shower the shower was broken which was fixed but the toilet flush wasn’t working properly and I did have to fill 10 litres of water bottle and use it to flush the toilet.This also was reported but for four days we were there no one did fixed the issue. In the morning we miss the breakfast but when we went to the snack bar it become clear to us why there was bad smell in the corridor as the staff were frying everything in a black oil, the tables and food areas were disgusting. Food at the snack bar is disgusting and not safe to eat. Nobody from the hotels chefs follow food hygiene guidelines and checked the temperature of the hot dishes during my stay! Kitchen staff did not speak any different languages like English. There is no description of the food nobody knows what they eating! No information about food allergy! The hotel description are 4 stars but did not meet the criteria for 2 stars!

Positives: The hotel was clean and our room was very comfortable. We went in September so it wasn't very busy and we could always find a sunbed or somewhere to sit. Location was great, only a 5 minute walk to the main *****. Pool area was nice and clean. Could always find something nice to eat, not a massive selection but enough to find something for everyone. A good selection of cocktails. Fresh water delivered to the room every day. Negatives: Hotel staff always looked miserable but I think that's just what Bulgarians look like so try not to take it too personally Sunbeds were plastic with no cushions so uncomfortable if you wanted to lay around all day. Our room was right on the edge of the hotel (2nd floor) next to a fire escape which you couldn't close the door of, so it didn't feel that safe. Hotel is pretty old and worn. Swimming pool was absolutely freezing! The entertainment was just the same eurotrash/spanish songs every night and if I hear despacito one more time I will cry.