دبل تري ريزورت آند سبا باي هيلتون أوشن بوينت إن ميامي بيتش

Amazing front desk attention, The supervisor in charge of cabana on August 2, 2024 was extremely rude, bad attention. Location excellent.Valet parking awesome.👏

very outdated facilities, many in poor condition

My family stayed here in 1st week of April 2025. The Partial Ocean view is the best one where you can enjoy the city and ocean at the same time, As a Hilton member, I can say that this place, its location, the hotel, and its personnel are amazing. I reserved 3 rooms for 4 nights and later found out that I needed to modify from a double to a King studio, Eleanora picked up the phone and did a great job by modifying based on my needs. On the day of my arrival, the Parking personnel and Reception person Max, did a great welcoming me. My family was coming the next day, so I requested at least one room for early checking-in, if possible, and a closer room for my kids, Max already did all the needed action while I was thinking about managing the rooms to make sure the kids would be closer to my room. The next day, all rooms were provided for early check-in it was outstanding. about location very good location where shopping and restaurants are within walking distance, The hotel is clean, and the personnel are professionals I saw some people write bad reviews about bad rooms or not working bathtubs or personnel. You are not going to the beach for a bathtub in your room, if so, pay more and get a more expensive hotel. Just think there are no bathtubs and enjoy your stay. If the personnel did something wrong to you, they are human, and serving so many people 24/7 is not easy, or you probably did something wrong, so they are acting based on your actions. The hotel itself is not new, and there is some wear, but overall, Big, huge rooms. amazing beach access and free beach chairs, overall, based on location, room condition, staff, and amenities, this hotel deserves five stars 5. I recommend.

What a beautiful hotel right on the beach. Each room comes with 2 beach chairs and option to rent umbrellas. Nice rooms, clean pool and beach. Food and drinks were pricy but there are restaurants and shopping within walking distance. Everyone was really nice and accommodating. Rooms were upgraded and loved the views. Would love to come back

The Haitian women in the front with them tiny eyebrows so nasty & rude go to everyone else besides her looking like a witch just evil besides that love it here mwuahhh

As soon as I checked was on my way up to my room 1102 and the doors of the elevator closed and it didn’t move🥴. It wouldn’t respond to any buttons I pushed and the call button just kept ringing. I was in the elevator by myself for ten minutes edema like an eternity. I pulled the doors open by myself and security was standing there looking surprised. The elevator was stuck in between floors. I had to jump out with my luggage😩. Security immediately apologized. Yolene front desk attendant was so nice even brought up a gift basket to the room. She definitely get the highest customer service award. The entire weekend I wouldn’t use elevator #2 fixed or not 🤣 Last picture is how I felt when jumping out of the elevator 😎