مراجعاتHotel Ciputra World Surabaya managed by Swiss-Belhotel International

رد من مكان الإقامة: Dear Our Valued Guest,Thank you for staying with us at Hotel Ciputra World Surabaya during your business trip. We appreciate your positive ratings and are delighted to hear you had a pleasant stay.We look forward to welcoming you again on your next visit.Warm regards,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Mrs. Puspita,Thank you for your continued trust and kind words. We’re delighted to hear that our friendly staff and clean rooms have made your stays pleasant. It’s always a pleasure to welcome you back!Looking forward to your next visit at Hotel Ciputra World Surabaya.Warm regards,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Shenqidedaqi,Thank you for your kind feedback. We’re glad to hear that you found our hotel clean and tidy, and that our service met your expectations. We look forward to welcoming you back soon!Warm regards,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Our Valued Guest,Thank you for sharing your honest feedback about your recent stay at Hotel Ciputra World Surabaya. We sincerely apologize for the inconvenience you experienced with the room lighting and the initial cleanliness of the sheets. Your comfort and satisfaction are very important to us, and we appreciate you bringing these issues to our attention so we can improve.We also regret the delay in luggage delivery and will review our processes to ensure faster service in the future. On a positive note, we’re glad to hear you enjoyed our infinity and hot spring pools, as well as the hotel’s location and other room services.We hope to have the opportunity to welcome you back and provide a much better experience next time. Should you require anything or special arrangement in advance, do not be hesitate to contact us.Warm regards,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Our Valued Guset,Thank you for highlighting our convenient location close to shopping malls. We’re happy it made your stay easier and more enjoyable!Looking forward to welcoming you again at Hotel Ciputra World Surabaya.Warm regards,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Guirengande,Thank you very much for your kind recommendation! We’re thrilled to hear you had a great experience at Hotel Ciputra World Surabaya. We look forward to welcoming you back soon.Warm regards,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Our Valued Guest,Thank you for your wonderful feedback. We’re delighted to know you enjoyed our prime location, clean and well-equipped rooms, beautiful swimming pool, and the convenience of the nearby shopping mall.We look forward to welcoming you back for another pleasant stay at Hotel Ciputra World Surabaya.Warm regards,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Our Valued Guest,Terima kasih atas ulasan positif yang Anda berikan. Kami sangat senang mengetahui bahwa Anda dan tamu Anda merasa puas selama menginap di hotel kami.Lokasi strategis yang terhubung langsung dengan mall memang menjadi salah satu keunggulan kami, dan kami senang itu turut menambah kenyamanan Anda.Semoga kami bisa terus memberikan pengalaman menginap yang menyenangkan di kunjungan Anda berikutnya.Salam hangat,Veronica Amanda K.Guest Service ManagerHotel Ciputra Wolrd Surabaya

رد من مكان الإقامة: Dear Our Valued Guest,Terima kasih atas ulasan positif yang Anda berikan. Kami sangat senang mendengar bahwa Anda dan tamu Anda merasa puas selama menginap, tanpa adanya keluhan.Lokasi kami yang terhubung langsung dengan mall memang memberikan kemudahan, terutama dalam mencari pilihan makanan, dan kami senang hal ini menambah kenyamanan selama Anda berada di sini.Kami harap dapat menyambut Anda kembali di kesempatan berikutnya!Salam hangat,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Geri,Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed the peaceful atmosphere, beautiful view, and the room’s design and décor.We also appreciate your feedback regarding the lighting controls. While we're glad you eventually located them, we understand how the placement might have caused some confusion. Your comments are valuable and will help us consider ways to improve clarity for future guests.We hope to welcome you back again soon for an even smoother and more enjoyable stay.Warm regards,Veronica Amanda K.Guest Service ManagerHotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Our Valued Guest,Thank you for your wonderful feedback. We’re truly honored to be recognized as a high-end hotel in the area, and we’re especially pleased to hear that our team made you feel right at home.It’s also great to know that you enjoyed our breakfast selection, particularly the variety of Indonesian specialties—we take pride in showcasing local flavors for our guests.We look forward to welcoming you back for another memorable stay.Warm regards,Veronica Amanda K.Guest Service Manager Hotel Ciputra World Surabaya

رد من مكان الإقامة: Dear Guest,Thank you for choosing to stay with us and taking the time to write a review during your stay with us.We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Reggie AlfandiFront Desk Manager

رد من مكان الإقامة: Dear Guest,Thank you for choosing to stay with us and taking the time to write a review during your stay with us.We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Reggie AlfandiFront Desk Manager

رد من مكان الإقامة: Dear Guest,Thank you for choosing to stay with us and taking the time to write a review during your stay with us.We hope that we can provide excellent service and memorable moment during your stay with us. We are delighted that our staff has provided great service during your stay.We look forward to your return visit.Stay safe and stay healthy,Reggie AlfandiFront Desk Manager