EXCOTEL Design Hotel Surabaya offers top-notch services and amenities, ensuring guests experience utmost comfort.Maintain seamless communication using the complimentary Wi-Fi at hotel. Guests can avail parking facilities at the hotel.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation.At EXCOTEL Design Hotel Surabaya, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay. Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay. In select rooms within the hotel, a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as toiletries and towels, ensuring a comfortable stay for guests. Begin your day carefree at EXCOTEL Design Hotel Surabaya, as complimentary breakfast is offered for your convenience.
Hotel near Tunjungan,Tegalsari76.1% of visitors choose this area
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
GGuest User2025.03.16
The location is excellent, just next to the biggest mall in Surabaya. The staffs are professional, all can communicate with fluent English. Will come back again next time
The 261-room Novotel Samator Surabaya Timur features several restaurant and bar outlets ranging from Food Exchange, Pinisi Lounge Bar, and Damsole Pool Bar. InBalance Wellness Fitness center on-site & Spa, swimming pool and kids playroom. While for your meeting and social events, our Grand Ballroom venues can host up to 500 delegates and 10 meeting rooms to support the activity.
BBk_Em2024.10.13
This location is in a more industrial neighbourhood with very few things around it if you’re staying here because you want to be close to the airport, there really is Here’s a tidier version of the hotel review:
The hotel is a bit out of the way, so be prepared to either take a taxi deeper into the city or bring supplies back with you. There’s a bakery on the first floor, a restaurant on the second floor, and the hotel has its own kitchen and bar. The fifth-floor bar is pleasant, with live music, but unfortunately, my food experience wasn’t great. When my order arrived, it was clear the food had been microwaved, and the chicken was completely raw. Although they kindly remade the dish, I didn’t want to wait another 30 minutes. The rice was cold and dry, and the Katsu dish, with just a few spoonfuls of curry sauce, was disappointing.
On the positive side, the staff were very friendly and helpful, especially when I needed to book a hospital appointment for acid reflux. Overall, it’s fine for a short business stay, but not ideal for a longer visit due to the location and food quality issues.
Great
212 reviews
9.3/10
Price from
AU$59
per night
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With a stay at HARRIS Hotel & Conventions Bundaran Satelit Surabaya, you'll be centrally located in Surabaya, within a 10-minute drive of Pakuwon Mall and Tunjungan Plaza. This spa hotel is 2.1 mi (3.4 km) from Ciputra World Mall and 2.2 mi (3.6 km) from Surabaya Town Square.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Stop by the hotel's restaurant, HARRIS Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Make yourself at home in one of the 167 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
SSingh2025.01.19
Awesome location but not the traffic. Clean and nice ambience even though the main lobby is on the second floor - up the carpark.
Overall, great stay and will definitely stay here again. Thank you Harris Hotel and staff. Keep up the good work.
Cons- hotel room floors should do a makeover. Can hear the popping whenever you are walking around in the room.
Hotel near Wiyung,Wiyung1.1% of visitors choose this area
Make your stay in Surabaya, Indonesia, modern yet sophisticated at Four Points by Sheraton Surabaya Pakuwon Indah. Adjacent to Pakuwon Mall, our hotel in Surabaya provides uncomplicated comfort and unparalleled service, so your business or leisure time is seamless. Nestled in an upscale neighborhood with convenient access to Satellite Toll Road, our location is perfect for exploring the city's many attractions. Savor authentic local cuisine at Djaman Doeloe Resto & Bar, a wide range of cocktails and best brew beers at Soirée Rooftop bar and treat yourself to a shopping spree at the Pakuwon Mall. For a moment of relaxation, take a refreshing dip in our Lagoon Pool, located on the hotel’s sixth floor, where you can unwind amidst an oasis-like ambiance in the heart of the bustling city. At Four Points by Sheraton Surabaya Pakuwon Indah, we are committed to providing you with a hotel experience that exceeds your expectations.
OOOI YEW TEIK2025.02.20
Exceptional Hospitality and Unmatched Convenience
I would like to express my sincere gratitude to the entire hotel staff for their exceptional hospitality. From the moment I arrived, I felt like a true VIP—thanks to the warm and professional service from every team member, including reception, housekeeping, and security.
This hotel's prime location makes it an ideal choice for both business travelers and families. The seamless connection to Pakuwon Shopping Mall provided a fantastic shopping experience, adding to the convenience of my stay.
The room exceeded my expectations in cleanliness and comfort, allowing me to enjoy a restful sleep throughout my two-night stay. The hotel’s facilities, including the well-equipped gym and the refreshing swimming pool, were impressive and well-maintained.
A standout highlight was the remarkable Asian cuisine offered at the hotel. The flavors were authentic and diverse, and an expanded selection of 10 to 15 types of sambal would elevate the experience even further.
One of the most memorable touches was the fulfillment of my special request for welcome fruits, which truly made me feel valued as a guest.
Overall, I wholeheartedly give this hotel a well-deserved five-star rating and look forward to returning for another exceptional experience.
Modern, stylish and well-equipped, Best Western Papilio Hotel promises international comfort and cutting-edge facilities at an affordable price. Conveniently located in the southern part of Surabaya, Indonesia’s second largest city, the hotel is just 20 minutes’ drive from Juanda International Airport.
The sleek tower features all rooms with floor-to-ceiling windows overlooking the city. Guests are offered the convenience of free Wi-Fi and working desks, and corporate travelers can take advantage of a business center and extensive meeting space with state-of-the-art technology.
Unwind in the spa and fitness center, or enjoy a relaxing dip with stunning views at the outdoor pool. There is also a children’s pool for younger guests. Mouth-watering cuisine is served at the Mariposa Restaurant, and the lobby lounge is perfect for a daytime coffee or evening drink.
For guests seeking a convenient, comfortable stay in contemporary surroundings, Best Western Papilio Hotel has it all.
AAnonymous User2024.11.16
The room size & cleanlines good. The breakfast good also. The location very easy to find
Mercure Surabaya Manyar is a contemporary hotel strategically located close to business districts, financial hubs, exhibition centre, shopping centre, universities and famous culinary spots. It is only 35 mins by car from Juanda International Airport and 30 mins from renowed Suramadu Bridge. The hotel offers 90 rooms and suites from Superior rooms to duplex Executive Suites, an All Day Dining restaurant, lobby bar, board room and gym room.
GGuest User2025.06.05
Very nice, modern hotel. Close to many restaurants. Breakfast in nice place, very tasty. Helpful staff! The only but is concerning the cleaning - in general there was no dirt, cleaning was working, but on sheets and towels there were stains, even when we got new and fresh ones.
Hotel near Gubeng,Gubeng13.1% of visitors choose this area
With a stay at Hotel Santika Premiere Gubeng - Surabaya, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Submarine Monument. This hotel is 0.8 mi (1.2 km) from Balai Pemuda and 0.9 mi (1.4 km) from Surabaya Plaza Shopping Mall.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 50 meters.
For lunch or dinner, stop by The Travellodge, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 13 meeting rooms. A train station pick-up service is provided at no charge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 230 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
IIrina Afonina2024.07.08
The room was clean and nice,
However the sustainability efforts are lacking, I didn't need my towel to be changed daily and kept it on the rack, but yet it was changed every day.
Once I came back to see all the lights and air-conditioning was on, likely running all day 10 am- 7pm + when I returned
The lifts are super slow and only 1 coffee machine for the whole breakfast restaurant that needed addition of water all the days I was there
Enjoy a wealth of hotel amenities, outstanding service and a sleek, contemporary style at Fairfield Surabaya. Situated high above the city, our 4-star hotel offers unique architecture and an ideal location in the heart of Surabaya, Indonesia. Visit top local attractions near our hotel, including Ciputra World, one of the largest shopping malls in Surabaya. Sample a wide variety of delicious foods at Kava Restaurant, open daily for breakfast, lunch and dinner. Our hotel offers more than 10,000 square feet of event space, plus a fitness center, a full-service spa and an outdoor pool. After an eventful day in Surabaya, relax in spacious hotel lodgings, ideal for long stays, featuring plush bedding and complimentary Wi-Fi in our family friend hotel in Surabaya. Expect a memorable visit at Fairfield Surabaya.
WWei Da2025.05.21
Appalled by the room cleanliness. Able to spot long hairs on my bedside carpet on the first day and still not vacuumed even on the day I left. Toilet walls had some mould growing (I rubbed against it and it came off). Room is spacious and aircon is strong.
Breakfast had a ok variety but what's annoying is the used napkins on our tables being served as new ones. We went during a busy period but it's not excusable.
Sufficient gym facilities for basis free weights and polite staff. Can do better on maintenance.
Hotel near Wonokromo,Wonokromo1.9% of visitors choose this area
With a stay at Artotel TS Suites Surabaya in Surabaya (Wonokromo), you'll be steps from Surabaya Town Square and 5 minutes by foot from Surabaya Zoo. This hotel is 2.5 mi (4.1 km) from Royal Plaza Surabaya and 2.9 mi (4.7 km) from Tunjungan Plaza.
Pamper yourself with onsite massages or enjoy recreation amenities such as a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 7 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 126 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and slippers. Conveniences include desks and electric kettles, and housekeeping is provided daily.
Wworldwidewhat2024.10.27
Room was huge the tv was all in Indonesian and had an a.i voice assistant that we couldn't turn off otherwise it was good choosing what we like the bathroom was amazing and the personal art work message to my good wife welcome ☺ breakfast was ok situated in a American looking cafe staff are super professional there was an iron and ironing board microwave fridge plates etc i didn't see one bug insect in the entire room but was dust in some places ac was ok too my elderly mother inlaw was actually loving it a shower ware she could sit the place has elevator family friendly space could do with a steam room or gym they have the space
Great
194 reviews
9.2/10
Price from
AU$63
per night
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See All 4-Star Hotels in Surabaya
Top 12 Premium-Hotels in Surabaya
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Discover our curated selection of premium hotels in Surabaya for your next stay
No.
1
9.4/10
103 review
The Westin Surabaya
Hotel near Wiyung, Wiyung
"Great stay!""Friendly owner"
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No.
2
9.2/10
353 review
JW Marriott Hotel Surabaya
Hotel near Tegalsari, Tegalsari
"Delicious breakfast""Convenient for shopping"
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No.
3
9.5/10
73 review
Ascott Waterplace Surabaya
Hotel near Wiyung, Sambikerep
"Friendly owner""Great stay!"
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No.
4
9.3/10
114 review
Sheraton Surabaya Hotel & Towers
Hotel near Tegalsari, Tegalsari
"Great stay!""Friendly owner"
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No.
5
9.3/10
176 review
Hotel Majapahit Surabaya MGallery
Hotel near Tunjungan, Genteng
"Delicious breakfast""Great design"
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No.
6
8.8/10
128 review
Shangri-La Surabaya
Hotel near Sawahan, Sawahan
"Friendly owner""Delicious breakfast"
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No.
7
9.4/10
171 review
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
Hotel near Dukuh Pakis, Dukuhpakis
"Great stay!""Great rooms"
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No.
8
9.3/10
63 review
Oakwood Hotel & Residence Surabaya
Hotel near Manyar Sabrangan, Mulyorejo
"Great stay!""Great rooms"
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No.
9
9.1/10
169 review
Vasa Hotel Surabaya
Hotel near Sukomanunggal, Sukomanunggal
"Great stay!""Great rooms"
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No.
10
9.1/10
385 review
DoubleTree by Hilton Surabaya
Hotel near Tunjungan, Genteng
"Delicious breakfast""Located downtown"
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No.
11
9.1/10
105 review
Mövenpick Surabaya City
Hotel near Wonocolo, Wonocolo
"Great stay!""Clean and tidy"
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No.
12
9.0/10
188 review
Whiz Luxe Hotel Spazio Surabaya
Hotel near Dukuh Pakis, Dukuhpakis
"Great stay!""Friendly owner"
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What Travelers Said About the Best Hotels in Surabaya
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Find top-rated hotels based on real traveler reviews
10.0/10
Outstanding
GGuest UserThe hotel is great since it’s still new, so everything looks neat and clean. The room is spacious, and I especially loved the bed. The TV is already equipped with Google TV, and the cable channels are complete too. All the rooms are on the upper floors, so the view of Surabaya skyscrapers are really nice. I didn’t try the breakfast, and there wasn’t any room service menu in the room, so I can’t say anything about the food. The only downside is there’s no minimarket nearby. The Praxis building is pretty empty at the moment, just two restaurants and a coffee shop. Overall, this hotel is way better than the five-star Whiz Luxe Spazio Surabaya, and I really enjoyed my stay here, especially being one of the first guests.
SSyed NazeriThe staff at this hotel were incredibly welcoming and helpful throughout our stay. The rooms were immaculate and very comfortable. We also enjoyed the delicious breakfast in the morning.
Hotel near Tunjungan, Genteng 76.1% of visitors choose this area
Price per night from:AU$82
9.4/10
Amazing
MMohammad Arraihan3rd time staying in Morazen whenever i landed in Surabaya , and it was an excellent experience from start to finish. The staff were incredibly friendly and helpful, always available to assist with a smile. The room was clean, spacious, and very comfortable, with all the amenities I needed.
The location was perfect. I especially appreciated the quiet atmosphere and the beautiful view from my room.
Breakfast was ok with a great variety of options.
Overall, I had a relaxing and memorable stay. I would definitely come back and highly recommend this hotel to anyone visiting the area!
GGuest UserThe hotel location is excellent, just 2 min walk to Plaza Tunjungan and 1km to Submarine Muzium. The breakfast food is good. Room is good. Swimming pool is clean. We enjoyed our stay here.
Hotel near Tunjungan, Genteng 76.1% of visitors choose this area
Price per night from:AU$45
9.1/10
Great
GGuest UserService by the hotel staff was good, team was helpful and accommodating with requests. Room was mostly tidy, some slight spots of what looked like dirt on the bedsheets but nth major. Breakfast spread had enough variety and tasty
Overall would recommend for business travellers or for short stays
Hotel near Jemursari, Wonocolo 1.7% of visitors choose this area
Price per night from:AU$41
9.0/10
Great
MMimiMy stay at Crown Prince Hotel, Surabaya, was exceptional in every way. The hotel’s prime location made it incredibly convenient, with popular attractions just a short walking distance away. The spacious family room was perfect for a comfortable stay, and the overall experience exceeded expectations with its outstanding service and facilities. Crown Prince Hotel truly offers the ideal blend of convenience and comfort.
GGuest UserHotel is worth it with price, menu breakfast in the resto much saverity and yummy, staff they are welcome with visitor, I left my watch in my room, and they were kind enough to find it and return it to me. Good choice if you stay in luminor hotel in Surabaya. View also good.
Hotel near Wonokromo, Wonokromo 1.9% of visitors choose this area
Price per night from:AU$46
8.7/10
Very Good
Iirma21KEBERSIHAN BAIK
LOKASI STRATEGIS DENGAN MALL DEKAT
KAMAR LUAS SESUAI APK DPAT BATHUP
COCOK UNTUK KELUARGA.
LAYANAN CHECKIN LAMA ,MENUNGGU 1JAM UNTUK PROSES PEMBERSIHAN ,
KAMAR BERSIH,BAGUS,LUAS, HANYA SAJA TERDENGAR SUARA TAMU KAMAR SEBELAH TERIAK TERIAK BERCANDA SAAT MALAM MENGGANGGU PENGHUNI YANG LAIN SAAT TIDUR APALAGI SAYA BAWA ANAK KECIL. KAMAR TIDAK KEDAP SUARA SANGAT DISAYANGKAN. PADAHAL BAGUS BANGET ,TAPI TAMU MENGOBROL KEDENGARAN GAK ADA PRIVASI NYA.LEMARI LUAS,
FASILITAS UNTUK ANAK KECIL TIDAK SESUAI .
ADA PEROSOTAN +JUNGKAT JUNGKIT ITU BERKARAT SEMUA
DAN TIDAK DIGANTI RUSAK SEMUA TIDAK BISA DIPAKAI PADAHAL DI APK BAGUS WKWKKWKK.
KOLAM RENANG TERPISAH DARI HOTEL ,MAINAN ANAK KURANG DIPERHATIKAN ..
SARAN SAJA JIKA MAINAN ANAK ZONA KIDS DI MASUKKAN KE DALAM HOTEL MUNGKIN LEBIH BAGUS..
JJoline38The hotel room was huge and the service staff were able to cater 3 single beds to us (which I feel is quite rare for hotels to do that) and we had the best sleep in the hotel. Hotel breakfast was amazing with lots of varieties! The service staff was amazing and they were able to assist all our requests such as getting us a taxi to the airport and checking in on the massage services provides by the hotel.
P.s the massages services is usually full and hence do make reservation at least 2-3days in advance.