ريزيدنس إن باي ماريوت ميامي بيتش سيرف سايد

舒服的酒店

Nous avons séjourné dans cet hôtel à 3 et tout s'est tres bien passé. La chambre est spacieuse et dotée d une cuisine! les lits très confortables. Chambre propre. Le personnel a été très sympa, surtout les 2 hommes de l accueil (Hector ou Victor ) beaucoup moins pour Jerry... La situation est idéale car il n y'a que la rue à traverser pour accéder à la plage, serviettes et chaises de plage fournies compris dans les fees. 1 point d amélioration : le petit déjeuner qui s arrete à 9h30 en semaine, c est tôt pour des ados quand on est en vacances.

This is a good hotel, and pretty convenient, so long as you know the limitations. First, the good: We stayed in a 1-bedroom suite. The furnishings are nice, and seem rather new, and the bathroom was also well equipped, clean, and well-maintained. The mattress felt a bit mushy, but that's what you can expect in many hotels. The air conditioning was able to keep up with the brutal 95+ temperatures outside, though a minor annoyance is that when we set the thermostat at 73 degrees, that every day it seemed to reset itself to 75 degrees. The hotel is about a two block walk from the Publix grocery store and plenty of other specialy shopping and restaurants, so we were able to avoid driving to buy needed supplies and to dine out. While the kitchen is well-equipped, the small dining table in the kitchen area is -very- wobbly. It seemed about ready to tip over. An interesting fact for those who care about such things, our suite was equipped with a recent model GE fridge with an OU sabbath mode. A quick google found the instructions to set it into sabbath mode. I don't know whether all the fridges in the hotel are the same model. Another surprising fact: our room was on the second floor, directly facing Collins Ave, with all its heavy traffic - I was worried about potential road noise. With the AC running, we barely heard any traffic noise at all, and I'm very sensitive to such noise. The limitations: Be aware that this hotel is not on the beach. Take a careful look at a map to see that you'll be walking a block to the public beach. The hotel will lend you chairs and beach towels, but there are no umbrellas to borrow, and we couldn't see any beach equipment rental companies anywhere up and down the beach. A google search shows that there are such companies in south beach, but I don't think they deliver to Surfside. So, you will most surely want to find a way to get some shade in the brutal sun. By the time we realized we needed a sun shade or tent or umbrella, it was too late to purchase one and have it delivered. Overall, this is a nice clean hotel, well maintained, and convenient to the Harding Avenue shops of Surfside. Just make sure to make arrangements in advance to get some shade on the beach.

Geri at the front desk is awesome! She was friendly, knowledgeable, and helpful. Hotel property itself was beautiful. Pool was closed on a Friday during the entire day for "scheduled maintenance" which none of the staff knew about. I think there was something else going on but it was a huge bummer for everyone that we couldn't use the pool during our stay. Was a very hot and sunny day. Rooms weren't very clean. Dust and hair in the bathrooms. Kitchens weren't stocked. Nothing more than a few glasses in the cabinets. Great location and staff but wouldn't stay again bc of the pool issues and lack of cleanliness.

Didn't explain or honor the 2 vouchers we got upon arrival, despite discussing with manager, Mary Ann. All we got was "sorry - we can't do anything". We spoke with several people at the front desk and they pointed us to the pool. The pool said we could get the discount and pointed us to the front desk. It was a shell game.

Very clean and excellent customer service.