Civic Hotel, Autograph Collection

乾淨且衞生

Friendly staff

房間面積挺小，乾淨整潔，隔音不錯。地理位置靠近天車站，附近有Tims和沃爾瑪，比較方便。臨時訂的房，價格偏高。

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I’ve just spent 3 night at this hotel with the family. I would say overall I was disappointed with the say. Cons: (1) value for money not there. (2) the King room we booked was so small that there was barely any space around the bed to move. (3) our family ended up with rooms on the 5th floor which has a sky train directly outside the windows so every 1/2 hour train passengers peer into your room… how is this even allowed??? Plus the noise from the train was an issue for sleeping. (4) no amenities in the room … not even a shower cap. Bare minimum of soap/shampoo provided. (5) Housekeeping leaves before 4.30pm so if by chance you had a late night and need your room cleaned later in the day, it’s not possible… again, for the price they charge this should not be the case.

We’ve stayed at the Civic Hotel several times for business, and while there’s a lot to appreciate, some aspects have us reconsidering future stays. The rooms are consistently clean and well-kept, though they tend to run small, with limited closet space—a bit of a challenge for longer work trips. One unusual design feature: the coffee machine is placed directly across from the toilet, which feels out of place in an otherwise upscale room. Despite holding Titanium Elite status with Marriott, we haven’t received any upgrades on recent visits, which has been disappointing, especially given the frequency of our business travel. This lack of recognition may have us looking at alternative options going forward. On the positive side, the included breakfast is excellent, with a wide selection and good quality. The location is ideal, offering easy access to SkyTrain and other transit options, and the staff are always responsive and professional.