Park Inn by Radisson, Sydney

朋友説價廉物美！

房間衞生較差，廁所浴缸有污跡，要自己重新清潔一遍，冷氣機吵到影響睡眠

First of all, this place now owned by Park Inn and is part of the Radisson chain of hotels. The big sign in front says Park Inn not Hearthstone Inn. Serena, employee on the front desk when we checked in, was quite friendly and helpful - she really made our stay. She brought us extra towels, pillows etc... Without her kindness we just might have left and stayed elsewhere. The place does smell musty and is undergoing renos/ updates although the quality of workmanship and the materials used is quite low. Flooring in hallways and rooms is peeling, paint job in the room was unprofessional looking ( if you don't know how to cut in use painter's tape!). The Wifi is petty slow. The beds in our two rooms were actually quite comfy. The ownership will have to up its game if it wants repeat customers. If you don't expect much and don't want to pay much - this is the place for you. Didn't eat in the restaurant except to have coffee and it was on point.

Staff are the only thing good about this place. I was put into the basement in room 121.. it was filthy. There was dust everywhere, the floor was not clean, the paint was peeling off the windows and walls. There was a lot of scuff/dents in the walls.. Got moved into another room downstairs which was a lot nicer looking but it was damp and smelled foul like mold I immediately had allergic reaction. The floors were filthy and under the bed had dirt and grime under it.. the bedskirts had stains I was afraid to sleep bc I thought I would see a mouse in my room. The damp musty smell kept me up all night I had to spray body mist to try and freshen the room. Pack allergy pills and allergy eye drops if you get out in those rooms. I got moved into room 206 this one was better and not damp or foul smelling. The air conditioner needs to be cleaned bc there was a lot of dirt in it. If you stay here bring your own water and snacks. They have a vending machine but no ATM to take money out. I had to use Skip to get water delivered.. There restaurant is closed on Mondays and they don’t have a liquor license so you can’t get a drink after a long day.

I usually take the horrible reviews with a ton of salt, but this time they were quite accurate. Due to a last minute change in plans, we needed a night in Sydney and many hotels were booked up so we took a chance on this. We survived to tell about it lol. As soon as we walked in the lobby we could smell a musty smell. The room had a lot to be desired - the laminate flooring was curling up, the veener on the old bedside tables was coming off, the mattress was old and sagging, the paint was peeling in the bathroom, etc. It was clean enough I guess, but honestly I would be embarrassed to have guests stay in a room like at my house - never mind charging money. Our door had wide gaps around it so light and noise came in from the hallway all night. Also, fire doors in the hallway were propped open all the time. I don't know how anyone could run a hotel like this. There was a sign in the lobby that said it's soon to become a Radisson - I hope they're going to put a lot of money into it.

Old and tired! Furniture needs replacing Not cleaned well(food and stickers behind microwave. The heat/ac system is super loud! The pool seems to be permanently closed which should be communicated prior to booking. There is a restaurant on site but it seems to be open irregular hours. Not my first choice!