Grand Sylhet Hotel & Resort

Never thought there would be such a huge and comfortable hotel in Sylhet. This hotel truly lives up to its name. And for what it offers, the price is very affordable. Rooms are large, comfortable and clean. Within the hotel grounds, you would be able to find good restaurants, mini mart, arcade and even a movie theatre. Staff were also very warm and arranged our transport back to the airport though we had already checked out earlier in the day. Highly recommend.

My wife and I went for a staycation there for two nights, we didn't have a good experience regarding restroom, it was winter, after check in, went for shower but water heater wasn't work properly, either it's too hot or cold, and pressure fluctuating, i called the reception, they suggested me to put water controller on centre to get warm water, but it didn't work then i called them again and requested to change the room but it was negative, though they sent repair personal, which wasted our time. The repair personnel were quite unprofessional, his shoe wasn't clean, so made the washroom floor dirty, though they mop later, but i felt it's unhygienic, after fixing the water issue, the next day it came back again, the water issue was never solved properly. To note the washroom floor is quite slippery due to the wrong floor tiles choice, other than that staycation was average, hope the management will improve matters, at last thanks to them for letting us delay check out and airport transportation.

Me and my wife came for some desserts and we were really satisfied with the great service. They had a lot of good options, and highly recommended for a dinner/evening date with your spouse. Senior waiter Tufael was really polite and very professional.