We were a group of seven staying from 1–2 November 2025.
Good Service:
The receptionists were friendly and helpful. The hotel also provides a convenient shuttle service to go down from the hotel, which is located on a mountain slope. We requested an early check-in at 5 p.m. as we had a baby, and the hotel kindly accommodated our request. Since the building has four storeys and our rooms were on the 3rd and 4th floors, the staff also helped carry all our luggage to the rooms — much appreciated!
Cleanliness:
The toilet and hot spring areas were clean, bright, and well-maintained.
Minor Issue:
I stayed on the top floor, and around 1 a.m. and 4 a.m. we heard some noises from the ceiling — possibly from animals. I couldn’t sleep well that night. We gave feedback to the receptionist, who explained that the building is close to the forest and the sounds might have come from raccoons.
Overall:
We were satisfied with our stay. The excellent service and cleanliness made it a pleasant and enjoyable experience overall.
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