مستخدم نزيل
15 يونيو 2025
Wonderful friendly staff with a few service standouts! Shadow (the Pool Bar Duty Manager), Papu, Sally (Reception), Sala (in the restaurant), and Belinda (housekeeping) were next level, taking the time to chat, addressing us by name and always smiling and willing to be of help. Their genuine connection and attentiveness made us feel extremely welcome. Tidy rooms, fresh water pools, expansive deck areas and cleverly thought out layout of day beds and other seating, provides lots of nooks to find places to relax. The Orientation on arrival is really helpful, and James (the general manager) being visibly present and actively involved on a daily basis around the resort, made us feel we were part of the Matavai Resort community. Overall we had a awesome stay 😀
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