مراجعاتCrowne Plaza Resort Guam

근처에 몰려 있는 다른 호텔이 많고 비교는 할 수 없지만 나름 괜찮습니다. 단지 가격에 비해 그다지 가성비 있는 것 같진 않습니다.

満足できる滞在

房間是很大，海景也不錯，就是房間打掃衞生的服務員太慢了，最後就換了些浴巾就完事了，水池在海邊，但是沒有去玩，太陽太厲害了。

Nice price and beautiful view hotel

가성비 최고, 모든게 최고였음. 나만 알고싶은곳.

泳池很適合小孩，沙灘很小。飯店渡假氛圍很好。

위치도 시설도 다 좋아요 직원들 친절하고 조식도 맛있었어요

酒店位置就在海邊。但是離核心購物區還有一點距離。走過去有點遠。開車過去五分鐘。我們是凌晨落地的。到酒店也才5點多。想提前入住。酒店收了360刀。被狠狠宰了一筆。房間不算大，也沒有minibar。服務可以説是沒有，每個人都很熱情，但是説到實際的就完了。打兩次電話要幾瓶礦泉水，用了半個小時。掛着牌子讓他們清理房間用了兩天。甚至還在午休的時候無故敲門打電話。早餐可以不買，因為又貴，種類又少，每天不換樣，跟國內四五星的比差遠了。停車場很大。但是晚了也沒有位置。酒店不算新，比其他的要新一點。設施都有就是都沒有國內的好。總之性價比真的低。以後不來了。

一年多前剛翻新過，所以設施很新，整體設計也比較合理。員工態度整體不錯，訓練有素。由於連住兩天，所以免費升級了房間，感謝 早餐菜品選擇不多，有些失望。

美麗的杜夢灣，清晨日落在沙灘上散步超愜意，也有提供 浮潛🤿、獨木舟、SUP 等活動供房客使用，早餐BUFFET 中規中矩，建議大廳櫃檯買，比KKDAY 或官網便宜10USD左右。

I booked this hotel for 7 days and I do not recommend this hotel. 1. Food The breakfast menu of this hotel has been almost the same for 7 days. Later, I lost my appetite just by looking at the same ham. Coffee, coffee cups, plates, fruits, and food disappear quickly. The line to enter is long and I already have to wait a long time, and there is no food, so I have to wait again. The food came out so slowly that my family just ate bread and cereal. The menu is horrible for 7 days stay. 2. Room Cleaning Except for the first day, the room cleaning was always done late(4-5pm)in the afternoon, and even that was done only after I complained. One day, I got so angry because the cleaning lady just passed by after seeing the room cleaning note that was posted from 9 o'clock, so I complained to her (8th Floor- Jessy). The cleaning lady told me to wait because she had to clean the room of the guest who was arriving first. Oh please, hire more staff. If the existing guests have to wait because there is no hotel cleaning lady, I think that's already been said. The fact that I have to wait is due to the hotel's internal situation, and the hotel should apologize to me for this kind of service. However, I had to see the staff's annoyance and rudeness. 3. Room & Swimming pool & Service The bed is noticeably smaller than the double beds in other hotels. So I asked the hotel front desk as soon as I arrived if I could pay more and stay in a larger room for a few more days during my stay. The hotel front desk said there were no rooms left. After 3 days, the air conditioner in our room broke down and we were so hot. We had to move all our luggage out of bed at midnight. The room we were moved to was slightly bigger than our original room. What the heck? Did we have a room from the beginning? Swiming pool has nothing but small. Food menu was same as in room dining menu and it is just so so. I feel like i am eating breafast again. Oh i do not want to think about breakfast any more. Before we moved, there was hair conditioner in the bathroom of our room, but in the room we moved to, there was body lotion instead. The water pressure was low, so it took a long time to shower and it was very uncomfortable. The bidet was smaller than the toilet itself, so it was unstable, and the toilet lid kept closing, so I had to hold the lid to do my business. I travel abroad about 4-6 times a year and only stay in 5-star hotels. This is my 3rd time in Guam. The room size, service, food, and staff attitude of this hotel are 2-3 stars. I will never stay in this hotel again. This new Crown hotel should change the system asap otherwise IHG glory won't last.

위치가 해변에 붙어 있어 해변과 호텔 수영장을 같이 사용하기 좋았음

房間首先來説沒有什麼大的問題畢竟是老牌酒店，位置市中心還算方便，價格稍微偏高一點點，遊樂設施也還行，該有的泳池和小童泳池也有。再來説服務，房間衞生幾乎是不會給你做的，每天就是幫你把毛巾換一下，床重新鋪好而已，不會掃地吸塵之類的，所以房間衞生會很糟糕。不應該是IHG集團酒店應該有的培訓。

호텔화장실이 너무좁았고 욕조가 매우미끄러움 룸서비스를 티비로 시키는데 조작이어려워서 문의하니 직원이올라갈거라더니 안오고 다시 전화해도 전화연결이안됨 카운터직원들이 전문적이지못하고 체크아웃하는데 방값결제하라고 함 (미리결제하고 간것인데) 경치는좋음