Still a good hotel to stay for us when we visit Taiwan. However, recently, we have noticed a few changes to their services, such like, eliminating the breakfast program for complete, offering free water only on the arrival day, offering just free tea , not coffee, doing less routine maintenance to rooms, and hall ways
A very nice and professional hotel. I stayed in one the shared bathroom rooms. Plenty of space and everything was very clean. There is a little tea, coffee and snacks station that was a nice surprise. The front desk was great. Very welcoming and helpful. Exactly what I needed after a long flight
I checked in late 30 May 2025 at around 7,.30 or 8pm and had some issues with the toilet door. The two receptionists on duty were really kind and help me out to resolve my problem. I got switched to another room and it was perfect. I was very happy with the stay - I forgot to ask the name of the ladies but they were exceeding nice and professional. I will come again to stay here next time I am in town. This location is perfect. It is less than 30metres walk to the metro station (to HSR Taoyuanm, Taipei Station and the airport) on the Taoyuan line and the Chungli Market is just 10 mins on foot in a straight line away from the hotel. Perfect !
The hotel lobby and the attitude of the front-desk staff is a bit disappointed. But the room status, size, amenities and breakfast varieties make up the scores so making this stay rated at 70% satisfaction. Watch the steps when walk in and out of the hotel lobby from outside. There is height difference between the lobby floor and the exterior foyer floor. There is nearby convenient store (7-11) and there is a shortcut to a near by hidden bar. The bar is a great place after 8pm and they only has 15 seats. Let me know if u want to go this hidden bar.
Back to the hotel, the room’s sound proofing is good. Did not hear any strange noice from next doors at night😬😬. The picture is what i had in the balcony. It is a clean balcony. Try ask for higher floor in ur booking so ur view is not obstructed. I was placed at 9th floor. Pls ensure u r booking the Bentley hotel and not the Benz hotel. These 2 hotel has huge difference.
I Stayed at Benz hotel With my 4 year old child. Everything was Excellent, Specially my child enjoyed the Characters of Spiderman, Ironman etc. This theme makes Benz hotel more Special and kids Friendly as well.
I will prefer this hotel for future trips and will recommend to my friends.Thank you 😊
One of the best 3 star hotels I've ever stayed at. Would even say it is better than most 4 star hotels I have been. Although it is about a 10 minute walk to the nearest MRT station (Laojie River), it is near to many good food and hidden gems, should one go out to look for them. The cafe area is also free to use in the afternoon to night time, where there is free coffee and tea, alot of sweets and even instant noodles to cook. Breakfast is also pretty good. Staff are really friendly, and will make you feel at home. The room was sufficient and comfortable, although there wasn't bathing towel for some reason. Overall a pretty good place to stay at in taoyuan for a night or two before heading into Taipei/catching a flight.
The hotel was in the best location in terms of transportation to Taoyuan Airport, Taoyuan Metro entrance was right beside the hotel. IMO corridors can be brighter and Shower is overdue for an upgrade, still need to step into the redundant bathtub to take a shower which was something I had to do in the 90s. Free breakfast was OK, nothing to should about.
Location is perfect. The whole building has this weird smell which is uncomfortable. I like the fact there is water dispenser hot and cold in the room. The room is quote spacious for two.
The hotel is better than I expected.The rooms were clean, spacious, and well-maintained, providing a comfortable environment to relax. The staff were friendly and attentive, always willing to assist with any requests or questions. The location was convenient, with easy access to nearby attractions and transportation.
Insane value for a price, right next to airport link station, close to interesting night market, everything is automatic for checking in and out, there is water and tea in the room and towels, shower is good and you can buy amenities from the automatic machine in the lobby, very small elevator so might not fot bulky luggage
52 reviews
8.3/10
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7.5/10
GGuest UserLocated in the commercial building, there are KTV, hotels and other facilities, feel that the access is complicated, the parking location is far away, except for the convenient food, but not delicious.
JJinThe location is good, within walking distance of the nearest stations for the Taoyuan Metro and Taiwan Railway. The rooms are spacious and cozy.
However, the facilities are old, the shower in the bathtub doesn't work well, and the room locks are difficult to lock, so I don't recommend it for women. There is only one elevator, so you may have to wait a while when it's busy.
It would be more convenient if there was an outlet near the bed instead of a light switch; please consider this in the future. It would be nice if there was a little more variety in the breakfast (including drinks).
PPaul SnyderA very nice and professional hotel. I stayed in one the shared bathroom rooms. Plenty of space and everything was very clean. There is a little tea, coffee and snacks station that was a nice surprise. The front desk was great. Very welcoming and helpful. Exactly what I needed after a long flight
CCompingThe location is near Zhongli Train Station, very accessible. The hotel is small but clean. The front desk and the dining area is at the 2nd level (not so convenient). There is a parking but machine operated. The bed is too soft and not comfortable… when you sit down on it you’ll be out-balanced and fall down the floor. I stayed here for 2 nights and was scheduled to stay again after a day in the south but cancelled it with the help of Trip. com Gail.
DDominik JjjInsane value for a price, right next to airport link station, close to interesting night market, everything is automatic for checking in and out, there is water and tea in the room and towels, shower is good and you can buy amenities from the automatic machine in the lobby, very small elevator so might not fot bulky luggage
GGuest UserI booked a share room and it was very spacious. My space was the biggest I ever had in a share room ! The bed was very comfortable and clean. The share bathroom was not amazing but the hot shower was good 👍 The staff was very nice. The night duty manager spoke a bit of English and was easily using google traduction when it was a bit too complicated for her.
DDarrenOne of the best 3 star hotels I've ever stayed at. Would even say it is better than most 4 star hotels I have been. Although it is about a 10 minute walk to the nearest MRT station (Laojie River), it is near to many good food and hidden gems, should one go out to look for them. The cafe area is also free to use in the afternoon to night time, where there is free coffee and tea, alot of sweets and even instant noodles to cook. Breakfast is also pretty good. Staff are really friendly, and will make you feel at home. The room was sufficient and comfortable, although there wasn't bathing towel for some reason. Overall a pretty good place to stay at in taoyuan for a night or two before heading into Taipei/catching a flight.
DDavChkIts about 20-30mins taxi ride to the hotel and its near ZhongLi Night Market. Its about 10 mins walk and the reason i book this hotel and because it has the Gamers concept and my 10 year old son likes it a LOT! Didnt really play any game though but the concept and design is real classy. The service is outstanding and they try to accommodate most of our request even suggesting a warmer to regulate their centralise aircon. They have some snacks and the breakfast looks real good but sad to say we need to leave early to airport and the breakfast only starts 7am. They did a favor by packing our breakfast on our way to airport. Kudos to iHotel and would recommend any family who has kids and had a stayover due to overnight flight schedule in Taiwan. The PC is connected to the net and I can check my things online in which most hotels dont have that in the room. There are 2 Gamers PC in the room. Wow unbelievable 😁
TTeoI checked in late 30 May 2025 at around 7,.30 or 8pm and had some issues with the toilet door. The two receptionists on duty were really kind and help me out to resolve my problem. I got switched to another room and it was perfect. I was very happy with the stay - I forgot to ask the name of the ladies but they were exceeding nice and professional. I will come again to stay here next time I am in town. This location is perfect. It is less than 30metres walk to the metro station (to HSR Taoyuanm, Taipei Station and the airport) on the Taoyuan line and the Chungli Market is just 10 mins on foot in a straight line away from the hotel. Perfect !
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