Castle Hotel

挺好的，不錯

So from the beginning I was excited to be staying at the Castle Hotel.. This Hotel is iconic with some of the world's best chefs showcasing their skills.. Reception Friendly polite and attentive staff spot on.. it's old england charm sets the scene.. Upstairs to our room on the third floor, got to be honest smells a bit damp. The room was amazing Very elegant and ,spacious and very clean, water in the fridge and coffee machine at the ready. Nice view of the garden and the old debenhams A card from the hotel, nice touch Good start.. Came back to the hotel after the wedding and looking forward to getting into bed.. opened the door and cripes I thought I was in a night club.. not the.hotels fault I know but actually at 250 pound a night this needs to be sorted.. maybe internal glazing if planning allows.. Got to sleep about 3am.. Breakfast Have to say staff are fantastic Breakfast mainly help yourself! Not what I expected Cereal box's and fruit, bought in pastries And a toast machine.. Cooked food was allegedly kept warm in two lift the lid thing's! Bacon poor and stuck together and old sausages chewy skin over cooked and frankly rubbish Toast i expected at least an individual toast rack with decent butter and jam.. nope do it yourself Butlins style. Black pudding was soggy. I didn't bother with the mushrooms and tomato because they just looked tired. I ordered fried eggs and they were.superb, cooked.slowly seasoned well and the eggs were divine. On leaving and paying I did mention the lack of sleep and horrendous noise but I fell on deaf ears, I wasn't looking for a reduction in price, but I was hoping for at least an explanation on what the iconic hotel is doing about it.. Would I stay again.. yes but I want a room the other side.. Would I have breakfast Very doubtful.. The hotel was not full and breakfast was not busy, breakfast should be cooked to order. Come on Castle hotel your better than that. Ps I'm dyslexic so excuse the lack of grammar and terrible spelling

Had afternoon tea in the castle Hotel . Very disappointed with the poor service waited around 5 minutes for front of house to appear for us to check in . Eventually shown into the lounge for afternoon tea and waited an age to order and our food eventually came out after approximately 20 minute wait .Food was lovely but service extremely poor for a four star hotel .