Clearwater Motor Lodge

Comfy bed, spacious and excellent spa bath!

Prepaid and this place would not let us move our booking due to Covid. Asked if they would consider letting us move our booking for 2 weeks later at a discounted rate and they refused. Didn't even want to know what dates we would like stay. No leeway at all.

Taupo Geweldig motel. Kamer direct aan het meer. Prachtig uitzicht. Superschoon en vriendelijke ontvangst. Dichtbij het centrum.

We rolled into Taupo late in the afternoon with lots of choices for lakeside accommodation. We chose Clearwater Lodge Motel and checked into a ground floor, lake view room. It was very clean and comfortable so no problem there. On check in - the man made sure we knew check out was 10am. At 10:01 the housekeeper knocked on the door. We said we were just 5 minutes away from leaving. We promptly packed the luggage in our car and then walked down to the Two Mile Beach Boat Club for brunch (which we can highly recommend - it’s a great spot). When we returned the “host” and his wife were glaring at us for leaving the car in the carpark after we had checked out. The only other car in the car park was theirs! We are accommodation operators ourselves and believe in “Value Adding” but clearly the owners/operators of this motel do not. I’ve they have your money all bets are off!

We had a beach front room and it was lovely and clean. Had a good number of towels and was a very relaxing space. The spa in the room was great too, although you are asked not to use the jets in the spa after 10pm and you can't use it at all after 11pm, which doesn't suit when you come back from a dinner or function. The parking lot is not suited to larger vehicles and onstreet parking is very limited. There were no hidden costs or holds, so it was great to stay at a place that you only paid what was listed.

Stayed here and could not wait to leave. Never had an experience like it before with any accommodation. Place is not clean at all, stains on the sheets and hairs. Staff are useless. We were polite and showed pictures. They said we must have done it. Hardly, when we had checked in 5 mins prior.