Red Roof Inn Detroit Metro Airport - Taylor

GOOD LOCATION

Average place

I typically don't have issues when staying at hotels, but I encountered a couple of problems during my recent visit. The room itself was fantastic, but when we checked the bathroom, it was clear that the housekeeping staff didn't do a thorough job. They left clothing from the previous guest behind the door, which was disappointing. Additionally, when I spilled a drink on the floor and used one of their towels to clean it up, I was surprised to find they charged $20 for those low-quality towels. Overall, I expected a higher standard of cleanliness and service. You have to contend with the rowdy kids playing outside the hotel, and it’s a constant concern whether their soccer ball will hit your car. Privacy feels non-existent when the children are around. Seriously, where are the parents?

I will return the door cards next time

I typically don’t leave negative reviews, but my recent experience at the Red Roof Inn in Taylor, MI warrants serious attention — especially for other travelers considering long-term stays. Upon check-in, I noticed the hotel was in the middle of a remodel. I witnessed staff throwing out mattresses, which immediately raised red flags. I asked if there had been a bed bug issue, and I was told, very confidently, that there were no pest problems. Unfortunately, this was not true. Two days into my stay, my family and I discovered a live bed bug crawling across our bed. We killed it, took photos and video as evidence, and were forced to go out and purchase our own bed bug spray. When I brought this to the attention of not one, but three different staff members, my concerns were met with complete disregard and unnecessary attitude. No one offered assistance or even acknowledged the seriousness of the situation. The problems didn’t stop there. One night, my young child became ill and vomited all over the bedding and floor. I went to the front desk requesting clean linens or at the very least some basic cleaning supplies. I was told there was nothing they could provide. At 3:00 AM, I had no choice but to go to Walmart to purchase sheets, blankets, and cleaning products just to make the room livable again. At no point was I offered help or support — only indifference. Additionally, there is a particular front desk employee — a heavier-set woman — whose behavior was especially concer

Awesome renovations! The renovations we saw in our room completely transformed the space into a modern and comfortable stay. I loved the desk and the entire setup. My only concern is that they cheaped out on the bed, it was hard and uncomfortable. Although I love the room now I will likely consider other options.