Sheraton Grand Tbilisi Metechi Palace

總體是nice的

房間非常大，早餐也豐富，室內室外泳池孩子玩了個夠。窗外就可以看到格魯吉亞之母和山頂，距離聖三一教堂距離還可以，其他熱門景點就略遠了，需要打車去。以這個硬件軟件條件，如果更在中心地帶一點，想必就貴出幾個台階了

located opposite Tbilisi's old town with great sunset views, the Sheraton offers modern rooms with comfortable beds and an incredible pool and spa area, for indoor and outdoor relaxation. 

The hotel itself and its amenities are nice. The swimming pools (indoor and outdoor) look pretty good and the lobby is very clean and stylish. The bar at the swimming pool and on the first floor is pretty nice, cocktails were amazing although little pricey. However, the service was questionable. First of all, the restaurant on the first floor: waiting time for food - 1h(!), we had to go for lunch to nearby hotel (shoutout to Golden Tulip rooftop restaurant). Secondly, the staff forgot to put mini kits in our room (soap/lotion/razors/cotton pads/shower caps/etc). Thirdly, we went to the pool at 9:30am, there weren’t enough pool towels for 6 people. And lastly the room service was outrageously slow at night. Nobody picked the phone for 15 min. straight, we had to call the reception and guest service. After they took our order, it was another 45-50 minutes before our food came (it wasn’t much just tea and some cheese pie). Overall, the hotel is ok, but service needs improving. I visited a few Marriott hotels (participant of Marriott Bonvoy program), this one looks like Sheraton, but doesn’t feel like it.

أُعطي هذا الفندق نجمة واحدة لأن خدمة الغرف لم تكن متوفرة اليوم. ذهبتُ إلى النوم جائعًا. عذرٌ مُريعٌ للفندق هو تعطل جهاز الكمبيوتر. يبدو أن الفندق لا يستطيع استقبال الطلبات يدويًا لأن ذلك مُخالفٌ لسياساته. من كان ليتخيل أن نظام الكمبيوتر يُؤثر على أيدي الطهاة وقدرتهم على الطهي أيضًا!

فندق رائع، قضيت وقتًا رائعًا هنا، وكانت الساونا والمسبح رائعين، شكرًا للموظفين على كل شيء!