S Bee Hotel

The room was visibly cleaned haphazardly with half-used toilet rolls and leftover drinks hanging on the doorknob of the toilet. The drain in the toilet had a super bad odour that made it hard to even breathe in. The hairdryer was working but the entire device was hanging on a thin thread of wire which can be very dangerous. The extra pillow provided was also mouldy and the cardboard smelt really bad. The aircon was working fine but when you first enter the room the air would be stale and it can get quite humid. Came back on the second night to a door that was unresponsive to our room key card. The service of the staff was ok though.

SEBUAH HOTEL BUDGET YANG SENANG UNTUK DIAKSES DAN PARKING YANG SENANG

Booked non-smoking room, but few rooms also with cigarette smell and cigarette butt in toilet basin and floor. (I requested to change room) Sticky room floor. Cracked toilet bowl, dew unsafe to use. Also saw stray cat vomit on table at lobby waiting area. So far, the location is good. Friendly staff.

Location is really good. The space is just quite small. Additional ventilation can also be recommended.

Not too bad of a location.

The customer service could have been better upon check in. The lady at the front desk was busy on her phone and didn’t bother checking details of my check in. Even the gentleman during the night was equally ignorant I wonder how these staff were stationed to sit there doing their own thing instead of working. Location was ok but staying experience is definitely terrible. The rooms were run down, window ledges broken, rooms had strong cigarette smell, shortage of towels for the family room, phone spoilt, no Wifi password, air con was dripping, the safety of the guest is important. There were too many encounters with drunk occupants who argued with the staff and noisy throughout the night. They even tried to misbehave. We did not escalate this to the front desk because their customer service was poor. No rapport with guest, me being a hotelier myself find this ridiculous. Staff has to be trained and ensure the quality of stay. The type of customers they take might obstruct others stay. Especially with windows broken there might be a high possibility of theft therefore I had to carry all personal belongings everywhere. Overall I’m glad to stay safe with my children and elderly mum but never returning there again.