Capital O 90609 Gc Hotel

Choose to stay here because of a workshop nearby. Within walling distance and the midnight shift staff was very kind ensuring he would watch out for our car. Staffs are friendly and nice. There is a water station serving hot and cold water which is a bonus. Everything is as expected.

I have a very bad experience with GC hotel. My friend book a room for another friend and she received a confirmation. When we want to check, the reception said the room has been cancelled and my friend need to rebook another deluxe twin room instead of queen room . My friend has to rebook and when want to book the deluxe twin room, the deluxe twin room, the reception said the room has been book and only left Family room which is the most expensive room. Is this legal? I feel cheated and unethical. Any authority can help?