Four Points by Sheraton Surabaya, Tunjungan Plaza
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1 room, 2 adults, 0 children
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Four Points by Sheraton Surabaya, Tunjungan Plaza
No. 2 of 4-Star Select Hotels in Surabaya
Jl. Embong Malang No.25-31, Kedungdoro, 60261 Tegalsari, Surabaya, East Java, Indonesia
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We Price Match
Last booked 1 hr ago
Highlights
Varied breakfast
Free parking
Ideal location
Sparkling clean
Lots to doShow more
Amenities
Restaurant
Outdoor swimming pool
Massage room
Gym
Public parkingFree
EV charging station
Priority airport pick-up
24-hour front desk
All amenities
Property Description
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
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9.4/10
super great for a family of 4 or 5. Super great location- right outside of Tunjungan Mall
All 214 reviews
Surroundings
Airport: Juanda International Airport
(19.8 km)
Train: Surabaya Gubeng Train Station
(1.8 km)
Train: Surabaya Pasar Turi Train Station
(2.3 km)
Landmarks: Chipmunks Playland & Cafe Tunjungan Plaza
(100m)
Landmarks: Tunjungan Romansa
(130m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Deluxe Room 2 Single Bed
2 Double bed
28m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Deluxe Room 1 King Bed
1 King bed
28m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Premium Suite
1 King bed
53m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
King Room-Non-Smoking
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Shampoo
Check Availability
13
Premium Room
1 King bed
40m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
6
Deluxe Family Room, Family Room, 1 Twins, Alternate: Bunk Beds
1 King bed and 1 Queen bed and 1 Bunk bed
Fixed window
Free Wi-Fi
Non-smoking
Air conditioning
Refrigerator
Toothbrushes
Shampoo
Check Availability
Hide Room Types
Guest Reviews
9.4/10
Amazing
214 reviews
This property hasn't received any negative reviews in the past 1 year.
- Cleanliness9.4
- Amenities9.2
- Location9.6
- Service9.6
Average for similar properties in Tegalsari
Review summary
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Location: The hotel boasts a prime location adjacent to Tunjungan Plaza, offering easy access to shopping, dining, and transportation options, making it ideal for both leisure and business travelers.(based on 47 reviews)
YS 932
September 4, 2025
The hotel impressed me with its warm hospitality and attentive service, making the stay truly pleasant. Breakfast was a great start to the day, offering a wide variety of fresh and delicious options to suit every taste — definitely a good choice for comfort and quality.
_JL
August 3, 2025
Good location & service. Friendly and hospitable staff. We came at the start and end of our trip (a few days apart) and staff remembered what we shared earlier & made an effort to check in on us. Paid an upgrade for connecting room
Guest User
August 4, 2025
super great for a family of 4 or 5. Super great location- right outside of Tunjungan Mall
Guest User
May 14, 2025
This was my first trip to Surabaya and I had decided book Four Points Sheraton Tunjungan given its central location and competitive room rate. I was pleasantly surprised when the hotel recognized my Marriott Bonvoy member status and accorded me the corresponding benefits despite me not making this reservation via the Marriott Bonvoy app. Kudos the hotel staff for that!
Guest User
October 31, 2025
Good hotel
yeni antovani
April 4, 2025
I often stay here but now the cleanliness is not maintained, the sheets and towels are dull, the toilet floor is slippery
James Sullivant
May 26, 2025
Always love this hotel. Near with biggest mall ins Surabaya
Guest User
August 2, 2025
The hotel is connected to the Tanjungan Plaza mall.
Rooms are spacious and clean.The checkin service is smooth. There is 24hrs taxi service available at the hotel lobby.
Suitable for all types especially couples, family and business travelers.
Services & Amenities
Most popular business facilities
Restaurant
Outdoor swimming pool
Massage room
Gym
Public parking
Free
EV charging station
Priority airport pick-up
Additional charge
24-hour front desk
Bar
Priority airport drop-off
Additional charge
Car rentals
Conference room
Additional charge
Business center
Multi-function room
Children's pool
Wi-Fi in public areas
Free
Restaurant
Outdoor swimming pool
Gym
Bar
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Car charging facilities
Valet parking
Additional charge
Transportation
Car rentals
Shuttle service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
Safe at front desk
Languages spoken
English
Indonesian
Chinese (Mandarin)
Food & drink
Snack bar
Halal meals provided
Bar
Lobby bar
Room service
Public areas
BBQ
Additional charge
Shopping mall
Garden
Smoking area
Water purifier
ATM
Elevator
Health & wellness
Beauty and makeup
Gym
Massage room
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Clothes steamer
Facilities for children
Children's meals available
Children's pool
Accessibility
Braille signs
Pool ramp available
Stair-free main entrance
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid room
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 17 years old and under | IDR 125,000 (approx. QAR 27.32) per person |
Adult | Buffet:IDR 250,000 (approx. QAR 54.64) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2016
- Number of Rooms: 293
Phone:+62-31-5477488
Email:fourpoints.surabaya@fourpoints.com
Kick back and settle in at Four Points by Sheraton Surabaya, Tunjungan Plaza. We welcome you to the shores of East Java, Indonesia with contemporary hotel rooms, amenities and award-winning service. Intuitively designed rooms and suites let you travel the way you like, from free Wi-Fi and flat-screen TVs to our signature Four Comfort Bed, 24-hour room service and floor-to-ceiling windows. Savor a great meal at Lime, our hotel restaurant, or sip coffee at the Lobby Lounge. Stay fit in our 24-hour gym, or take a dip in the sparkling outdoor pool in our family friendly hotel in Surabaya. Guests hosting an event appreciate our versatile venues, which include an impressive ballroom and modern conference rooms. In addition to being connected to Tunjungan Plaza, the largest shopping and entertainment destination in East Java, Indonesia, our hotel is near Gubeng Station, Grand City, historic landmarks, children's activities etc. You're in for a memorable stay at Four Points by Sheraton Surabaya, Tunjungan Plaza.
Frequently Asked Questions
What are the check-in and check-out times at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Check-in time at Four Points by Sheraton Surabaya, Tunjungan Plaza starts at 15:00, and check-out time is by 12:00.What are the check-in and check-out times at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Does Four Points by Sheraton Surabaya, Tunjungan Plaza have a pool?
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza has a swimming pool for guests.Does Four Points by Sheraton Surabaya, Tunjungan Plaza have a pool?
Are pets allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza?
No, pets are not allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza.Are pets allowed at Four Points by Sheraton Surabaya, Tunjungan Plaza?
How much does it cost to stay at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Room prices at Four Points by Sheraton Surabaya, Tunjungan Plaza vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Four Points by Sheraton Surabaya, Tunjungan Plaza?
How to get to Four Points by Sheraton Surabaya, Tunjungan Plaza from the nearest airport?
The nearest airport is Juanda International Airport, located about 41 mins from hotel by car (19.8 km) away.How to get to Four Points by Sheraton Surabaya, Tunjungan Plaza from the nearest airport?
What’s the cancellation policy at Four Points by Sheraton Surabaya, Tunjungan Plaza?
The cancellation policy at Four Points by Sheraton Surabaya, Tunjungan Plaza depends on your room type and booking terms.What’s the cancellation policy at Four Points by Sheraton Surabaya, Tunjungan Plaza?
Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer airport transfers?
Yes, Four Points by Sheraton Surabaya, Tunjungan Plaza provides airport transfers for guests. We suggest calling ahead to confirm availability, pricing, and scheduling.Does Four Points by Sheraton Surabaya, Tunjungan Plaza offer airport transfers?
About This Property
| Nearest Airport | Surabaya Airport |
|---|---|
| Distance to Airport | 25.45KM |
| Nearest Train Station | Surabaya Gubeng Train Station |
| Distance to Train Station | 1.75KM |
| Average Price From | QAR512 |
| Hotel Star Rating | 4 |